The People & Culture Platform | Culture Amp

Logistics & Transport (North America) 2021

The logistics and transport benchmark covers organizations that are helping solve the complex challenges of moving freight, goods or people from one location to another. They employee staff working on the ground in warehouses, shipping yards, on the road, and those that provide support from headquarters such as admin, HR, finance, sales and operational roles.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Transportation/Trucking/Railroad

    30%

  • Logistics and Supply Chain

    30%

  • Wholesale

    22%

  • Maritime

    10%

  • Import and Export

    5%

  • Package/Freight Delivery

    3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of Logistics and Transport (North America) employees are engaged

This is in the top 29% compared with the overall average.


The average eNPS score for organizations in this benchmark is 32 and is in the top 23% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I rarely think about looking for a job at another company

64%

5% above global average

I would recommend [Company] as a great place to work

86%

2% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

72%

1% above global average

I am proud to work for [Company]

88%

1% above global average

I see myself still working at [Company] in two years' time

67%

Same as global average

The highest scoring question for Logistics & Transport North America had 92% of people agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Work & Life Blend.


People in Logistics & Transport North America were generally least favourable about Action, and were most negative towards 'My manager, or someone else, has communicated some clear actions based on recent employee survey results' with 18% of people disagreeing (+4% above average).

How long do people stay?

In the short term, 14% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-4% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.1 stars (-0.4)

Recommend to Friend

72.0% (+1)

CEO Approval

74.0% (-10)

How does Logistics and Transport (North America) compare?

Organizations in Logistics & Transport North America tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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