Consumer Goods & Services North America July 2026
~360k
Questions answered
over 12 months- /
~25
Organizations
These insights represent ~360k questions answered from ~25 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Consumer Goods
Reported gender breakdown
Male
64%
Female
36%
Non-Binary
0.14%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
70% of Consumer Goods and Services North America employees are engaged
This is in the bottom 49% compared with the overall average.
The median eNPS score for organizations in this benchmark is 14 and is in the bottom 47% compared with the overall average.
How does Consumer Goods and Services North America compare?
On the lower side, people in Consumer Goods & Services North America had much lower favorable scores than average in Action, Leadership, and Service & Quality Focus.
People working in Consumer Goods & Services North America are more engaged than Management Consulting United Kingdom, Management Consulting Europe, Information Technology & Services Germany, and Consulting & Staffing United Kingdom. People working in Consumer Goods & Services North America are less engaged than Computer Software Middle East & Africa, Financial Services, Biotechnology & Medical Devices, and Canada (200-500).
The highest scoring question for Consumer Goods & Services North America had 90% of people agreeing that they know how their work contributes to the goals of %[Company]% (+1% compared to overall) while they were generally most positive about Management.
People in Consumer Goods & Services North America were generally least favourable about Action, and were most negative towards 'I believe action will take place as a result of this survey' with 18% of people disagreeing (+3% above average).
How long do people stay?
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
7%
1 to less than 2 years
15%
2 to less than 4 years
24%
4 to less than 6 years
21%
6 to less than 10 years
13%
Greater than 10 years
15%
Solutions
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