The management consulting benchmark contains firms that provide external advice and expertise to an organization's senior leaders. Employees often spend large amounts of time away from the office, providing consulting services or being involved in business development and sales.
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the bottom 34% compared with the overall average.
The average eNPS score for organizations in this benchmark is 18 and is in the top 38% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I would recommend [Company] as a great place to work
2% above global average
[Company] motivates me to go beyond what I would in a similar role elsewhere
2% above global average
I see myself still working at [Company] in two years' time
Same as global average
I am proud to work for [Company]
3% below global average
I rarely think about looking for a job at another company
4% below global average
The highest scoring question for Management Consulting Northern America had 91% of People agreeing that they are able to arrange time out from work when they need to (+4% compared to overall) while they were generally most positive about Work & Life Blend.
People in Management Consulting Northern America were generally least favourable about Company Performance, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (-4% below average).
In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
[Company] is a great company for me to make a contribution to my development
80% favorableLearning & Development
Day-to-day decisions here demonstrate that quality and improvement are top priorities
64% favorableService & Quality Focus
I am happy with my current role relative to what was described to me
73% favorableAlignment & Involvement
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
3.8 stars (+0)
Culture and Values
4.0 stars (+0.1)
Work Life Balance
3.9 stars (+0.1)
Compensation and Benefits
3.8 stars (+0.2)
3.5 stars (+0)
Recommend to Friend
Organizations in the Management Consulting (Northern America) benchmark on average gave 9% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Management Consulting (Northern America)
People in Management Consulting Northern America were much more positive than average regarding Action, Decision Making, and Learning & Development.