The People & Culture Platform | Culture Amp

Entertainment & Recreation (United States) 2020

The entertainment and recreation benchmark covers employees that research and write content, produce entertainment, manage production and distribution, sales, technical roles included in building and maintaining online platforms, gaming and floor staff, and entertainers, artists and instructors themselves.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Entertainment

    33%

  • Gambling & Casinos

    24%

  • Recreational Facilities and Services

    19%

  • Museums and Institutions

    19%

  • Fine Art

    5%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of Entertainment and Recreation (United States) employees are engaged

This is in the top 16% compared with the overall average.


The average eNPS score for organizations in this benchmark is 26 and is in the top 14% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

86%

4% above global average

I see myself still working at [Company] in two years' time

67%

4% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

73%

4% above global average

I am proud to work for [Company]

89%

3% above global average

I rarely think about looking for a job at another company

58%

3% above global average

The highest scoring question for Entertainment & Recreation United States had 90% of People agreeing that they know how their work contributes to the goals of [company] (+1% compared to overall) while they were generally most positive about Management.


People in Entertainment & Recreation United States were generally least favourable about Social Connection, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 21% of people disagreeing (+1% above average).

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] is a great company for me to make a contribution to my development

75% favorable

Learning & Development
2

We acknowledge people who deliver outstanding service here

75% favorable

Service & Quality Focus
3

Day-to-day decisions here demonstrate that quality and improvement are top priorities

73% favorable

Service & Quality Focus
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.1 stars (-0.7)

Culture and Values

3.3 stars (-0.6)

Work Life Balance

3.3 stars (-0.5)

Compensation and Benefits

3.3 stars (-0.3)

Career Opportunities

3.1 stars (-0.4)

Recommend to Friend

58.0% (-13)

CEO Approval

70.0% (-14)

Are staff empowered with results?

Organizations in the Entertainment and Recreation (United States) benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Entertainment and Recreation (United States)


    7%



  • How does Entertainment and Recreation (United States) compare?

    People in Entertainment & Recreation United States were much more positive than average regarding Decision Making, Company Performance, and Service & Quality Focus.


    On the lower side, People in Entertainment & Recreation United States had much lower favorable scores than average in Voice.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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