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New Tech (Middle East & Africa) 2020

The new tech numbers tell a story of (mostly) young and fast-growing companies that are some of the most in-demand places to work in the world right now. But what makes a New Tech company is not their age, size or industry - it is their approach to business. All of our New Tech companies are disruptive at their hearts; often internet-based or focused on creating new technologies.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    49%

  • Information Technology and Services

    26%

  • Internet

    17%

  • Computer & Network Security

    4%

  • Computer Networking

    2%

  • Computer Games

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of New Tech (Middle East and Africa) employees are engaged

This is in the top 14% compared with the overall average.


The average eNPS score for organizations in this benchmark is 34 and is in the top 6% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

70%

7% above global average

I rarely think about looking for a job at another company

60%

5% above global average

I am proud to work for [Company]

90%

4% above global average

I would recommend [Company] as a great place to work

86%

4% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

67%

2% below global average

The highest scoring question for New Tech Middle East & Africa had 92% of People agreeing that they know how their work contributes to the goals of [company] (+3% compared to overall) while they were generally most positive about Work & Life Blend.


People in New Tech Middle East & Africa were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 17% of people disagreeing (-3% below average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-4% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have been provided an opportunity to see and discuss recent employee survey results

69% favorable

Action
2

[Company] effectively directs resources (funding, people and effort) towards company goals

63% favorable

Company Performance
3

Generally, the right people are rewarded and recognized at [Company]

57% favorable

Feedback & Recognition
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.0 stars (+0.2)

Culture and Values

4.0 stars (+0.1)

Work Life Balance

3.95 stars (+0.2)

Compensation and Benefits

4.0 stars (+0.4)

Career Opportunities

3.9 stars (+0.4)

Recommend to Friend

76.0% (+5)

CEO Approval

88.5% (+4.5)

Are staff empowered with results?

Organizations in the New Tech (Middle East and Africa) benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • New Tech (Middle East and Africa)


    10%



  • How does New Tech (Middle East and Africa) compare?

    People in New Tech Middle East & Africa were much more positive than average regarding Action, Collaboration & Communication, and Decision Making.


    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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