Telecommunications July 2026
~760k
Questions answered
over 12 months- /
~35
Organizations
These insights represent ~760k questions answered from ~35 organizations, collected between July 2025 and June 2026.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.
Data provided by Culture Amp
Most represented industries in this benchmark
Telecommunications
Most represented regions in this benchmark
Northern America
51%
Oceania
29%
Europe
15%
Asia
5%
Reported gender breakdown
Male
62%
Female
38%
Non-Binary
0.06%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
70% of Telecommunications employees are engaged
This is in the top 48% compared with other industries.
The median eNPS score for organizations in this benchmark is 18 and is in the top 44% compared with other industries.
How does Telecommunications compare?
On the lower side, people in Telecommunications had much lower favorable scores than average in Company Performance, Leadership, and Social Connection.
People working in Telecommunications are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Telecommunications are less engaged than Legal Services, Renewables & Environment, Civil Engineering, and Investment Management.
The highest scoring question for Telecommunications had 90% of people agreeing that they know how their work contributes to the goals of %[Company]% (+1% compared to overall) while they were generally most positive about Management.
People in Telecommunications were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 19% of people disagreeing (+5% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Telecommunications organizations.
1 My manager (or someone in management) has shown a genuine interest in my career aspirations | Learning & Development |
2 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
3 I have seen positive changes taking place based on recent employee survey results | Action |
How long do people stay?
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
5%
6 months to less than 1 year
9%
1 to less than 2 years
13%
2 to less than 4 years
25%
4 to less than 6 years
13%
6 to less than 10 years
13%
Greater than 10 years
19%