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Higher Education July 2026

  • ~1m

    Questions answered
    over 12 months

  • ~45

    Organizations

These insights represent ~1m questions answered from ~45 organizations, collected between July 2025 and June 2026.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.

Data provided by Culture Amp

Most represented industries in this benchmark

Higher Education

Most represented regions in this benchmark

  • Oceania

    65%

  • Europe

    17%

  • Northern America

    17%

Reported gender breakdown

  • Female

    61%

  • Male

    39%

  • Non-Binary

    0.19%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

64% of Higher Education employees are engaged

This is in the bottom 30% compared with other industries.


The median eNPS score for organizations in this benchmark is 1 and is in the bottom 3% compared with other industries.

How does Higher Education compare?

On the lower side, people in Higher Education had much lower favorable scores than average in Action, Feedback & Recognition, and Company Performance.

People working in Higher Education are less engaged than Gambling & Casinos, Media & Marketing, Creative & Media, and Education.

The highest scoring question for Higher Education had 86% of people agreeing that they know how their work contributes to the goals of %[Company]% (-3% compared to overall) while they were generally most positive about Management.


People in Higher Education were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 26% of people disagreeing (+9% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Higher Education organizations.

1

The information I need to do my job effectively is readily available

Remote Work Enablement and environment
2

I have access to the things I need to do my job well

Enablement (outcome)
3

I receive appropriate recognition for good work at %[Company]%

Feedback & Recognition

How long do people stay?

In the short term, 27% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+8% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    3%

  • 3 months to 6 months

    3%

  • 6 months to less than 1 year

    6%

  • 1 to less than 2 years

    10%

  • 2 to less than 4 years

    21%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    17%

  • Greater than 10 years

    29%

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