Higher Education July 2025
~1.5m
Questions answered
over 12 months- /
~55
Organizations
These insights represent ~1.5m questions answered from ~55 organizations, collected between January 2024 and December 2024.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Higher Education
Most represented regions in this benchmark
Oceania
59%
Europe
26%
Northern America
9%
Asia
6%
Reported gender breakdown
Female
59%
Male
40%
Non-Binary
0.2%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
64% of Higher Education employees are engaged
This is in the bottom 30% compared with other industries.
The median eNPS score for organizations in this benchmark is 1 and is in the bottom 3% compared with other industries.
How does Higher Education compare?
On the lower side, people in Higher Education had much lower favorable scores than average in Action, Company Performance, and Feedback & Recognition.
People working in Higher Education are less engaged than Fund Raising, Sports: Clubs & Admin, Logistics & Transport, and Public Company.
The highest scoring question for Higher Education had 87% of people agreeing that they know what they need to do to be successful in their role (+0% compared to overall) while they were generally most positive about Management.
People in Higher Education were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 26% of people disagreeing (+10% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Higher Education organizations.
1 I have confidence in the leaders at %[Company]% | Leadership |
2 We are encouraged to be innovative even though some of our initiatives may not succeed | Innovation |
3 %[Company]%'s commitment to social responsibility (e.g. community support, sustainability, etc.) is genuine | Social Connection |
How long do people stay?
In the short term, 28% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+8% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
3%
6 months to less than 1 year
6%
1 to less than 2 years
13%
2 to less than 4 years
21%
4 to less than 6 years
10%
6 to less than 10 years
17%
Greater than 10 years
27%