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Legal Services January 2026

Emerging

Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Legal Services

Most represented regions in this benchmark

  • Europe

    45%

  • Oceania

    29%

  • Northern America

    20%

  • MEA

    3%

Reported gender breakdown

  • Female

    67%

  • Male

    33%

  • Non-Binary

    0.19%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

76% of Legal Services employees are engaged

This is in the top 37% compared with other industries.


The median eNPS score for organizations in this benchmark is 24 and is in the top 10% compared with other industries.

How does Legal Services compare?

People in Legal Services were much more positive than average regarding Action, Company Performance, and Collaboration & Communication.


On the lower side, people in Legal Services had much lower favorable scores than average in Innovation.

People working in Legal Services are more engaged than Public Relations & Communications, Higher Education, Government Administration, and Government. People working in Legal Services are less engaged than Engaging Growth.

The highest scoring question for Legal Services had 89% of people agreeing that they are able to arrange time out from work when they need to (+2% compared to overall) while they were generally most positive about Management.


People in Legal Services were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 15% of people disagreeing (-2% below average).

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-4% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    10%

  • 1 to less than 2 years

    16%

  • 2 to less than 4 years

    27%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    15%

  • Greater than 10 years

    15%

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