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Legal Services July 2026

  • ~175k

    Questions answered
    over 12 months

  • ~30

    Organizations

These insights represent ~175k questions answered from ~30 organizations, collected between July 2025 and June 2026.

To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Legal Services

Most represented regions in this benchmark

  • Europe

    42%

  • Oceania

    37%

  • Northern America

    15%

  • MEA

    3%

  • Asia

    2%

Reported gender breakdown

  • Female

    69%

  • Male

    31%

  • Non-Binary

    0.13%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of Legal Services employees are engaged

This is in the top 40% compared with other industries.


The median eNPS score for organizations in this benchmark is 24 and is in the top 12% compared with other industries.

How does Legal Services compare?

People in Legal Services were much more positive than average regarding Collaboration & Communication, Engagement, and Enablement.


On the lower side, people in Legal Services had much lower favorable scores than average in Innovation.

People working in Legal Services are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Legal Services are less engaged than Health & Wellness and Engaging Growth.

The highest scoring question for Legal Services had 88% of people agreeing that We have enough autonomy to perform our jobs effectively (+5% compared to overall) while they were generally most positive about Work & Life Blend.


People in Legal Services were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (-1% below average).

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    9%

  • 1 to less than 2 years

    16%

  • 2 to less than 4 years

    26%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    16%

  • Greater than 10 years

    14%

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