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Legal Services July 2025

Emerging

Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Legal Services

Most represented regions in this benchmark

  • Europe

    42%

  • Oceania

    33%

  • Northern America

    23%

Reported gender breakdown

  • Female

    66%

  • Male

    34%

  • Non-Binary

    0.08%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

76% of Legal Services employees are engaged

This is in the top 38% compared with other industries.


The median eNPS score for organizations in this benchmark is 24 and is in the top 9% compared with other industries.

How does Legal Services compare?

People in Legal Services were much more positive than average regarding Engagement, Teamwork & Ownership, and Inclusion.

People working in Legal Services are more engaged than Government Administration, Higher Education, Government, and Media Production & Publication. People working in Legal Services are less engaged than Engaging Growth.

The highest scoring question for Legal Services had 90% of people agreeing that their manager genuinely cares about their wellbeing (+3% compared to overall) while they were generally most positive about Management.


People in Legal Services were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 15% of people disagreeing (-2% below average).

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-4% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    4%

  • 3 months to 6 months

    6%

  • 6 months to less than 1 year

    12%

  • 1 to less than 2 years

    18%

  • 2 to less than 4 years

    24%

  • 4 to less than 6 years

    10%

  • 6 to less than 10 years

    13%

  • Greater than 10 years

    14%

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