Information Technology & Services Western Europe January 2026
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Information Technology & Services
Reported gender breakdown
Male
69%
Female
31%
Non-Binary
0.08%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
66% of Information Technology and Services Western Europe employees are engaged
This is in the bottom 48% compared with the overall average.
The median eNPS score for organizations in this benchmark is 9 and is in the bottom 32% compared with the overall average.
How does Information Technology and Services Western Europe compare?
People in Information Technology & Services Western Europe were much more positive than average regarding Growth.
On the lower side, people in Information Technology & Services Western Europe had much lower favorable scores than average in Company Performance, Leadership, and Service & Quality Focus.
People working in Information Technology & Services Western Europe are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Information Technology & Services Western Europe are less engaged than North America 1000+, Mining & Metals, Insurance APAC, and Hospitality 1000+.
The highest scoring question for Information Technology & Services Western Europe had 89% of people agreeing that We are genuinely supported if they choose to make use of flexible working arrangements (+5% compared to overall) while they were generally most positive about Growth.
People in Information Technology & Services Western Europe were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 25% of people disagreeing (+2% above average).
How long do people stay?
In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
1%
3 months to 6 months
3%
6 months to less than 1 year
7%
1 to less than 2 years
14%
2 to less than 4 years
26%
4 to less than 6 years
13%
6 to less than 10 years
16%
Greater than 10 years
19%