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Information Technology & Services APAC January 2026

  • ~1m

    Questions answered
    over 12 months

  • ~150

    Organizations

These insights represent ~1m questions answered from ~150 organizations, collected between January 2025 and December 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Information Technology & Services

Reported gender breakdown

  • Male

    66%

  • Female

    34%

  • Non-Binary

    0.07%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of Information Technology and Services APAC employees are engaged

This is in the top 36% compared with the overall average.


The median eNPS score for organizations in this benchmark is 22 and is in the top 22% compared with the overall average.

How does Information Technology and Services APAC compare?

People in Information Technology & Services APAC were much more positive than average regarding Action, Feedback & Recognition, and Engagement.


On the lower side, people in Information Technology & Services APAC had much lower favorable scores than average in Equity.

People working in Information Technology & Services APAC are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Information Technology & Services APAC are less engaged than New Tech Latin America, Financial Services (100-200), Investment Management United States, and Tech: Manufacturing & Research Asia.

The highest scoring question for Information Technology & Services APAC had 91% of people agreeing that We are genuinely supported if they choose to make use of flexible working arrangements (+7% compared to overall) while they were generally most positive about Work & Life Blend.


People in Information Technology & Services APAC were generally least favourable about Equity, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 20% of people disagreeing (-3% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Information Technology and Services APAC organizations.

1

The leaders at %[Company]% keep people informed about what is happening

Leadership
2

%[Company]% is in a position to really succeed over the next three years

Company Performance
3

Day-to-day decisions here demonstrate that quality and improvement are top priorities

Service & Quality Focus

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-4% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    3%

  • 6 months to less than 1 year

    8%

  • 1 to less than 2 years

    17%

  • 2 to less than 4 years

    30%

  • 4 to less than 6 years

    13%

  • 6 to less than 10 years

    14%

  • Greater than 10 years

    12%

Invest in your people and create impact