Hospitality Europe July 2026
~510k
Questions answered
over 12 months- /
~40
Organizations
These insights represent ~510k questions answered from ~40 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Leisure, Travel & Tourism, Hospitality, Airlines/Aviation, Events Services
Reported gender breakdown
Female
53%
Male
47%
Non-Binary
0.03%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
65% of Hospitality Europe employees are engaged
This is in the bottom 39% compared with the overall average.
The median eNPS score for organizations in this benchmark is 8 and is in the bottom 32% compared with the overall average.
How does Hospitality Europe compare?
People in Hospitality Europe were much more positive than average regarding Inclusion.
On the lower side, people in Hospitality Europe had much lower favorable scores than average in Action, Feedback & Recognition, and Collaboration & Communication.
People working in Hospitality Europe are more engaged than Management Consulting United Kingdom, Management Consulting Europe, Information Technology & Services Germany, and Consulting & Staffing United Kingdom. People working in Hospitality Europe are less engaged than Education, Creative & Media North America, Hospital & Health Care Australia, and Oceania (200-500).
The highest scoring question for Hospitality Europe had 87% of people agreeing that they know what they need to do to be successful in their role (+0% compared to overall) while they were generally most positive about Inclusion.
People in Hospitality Europe were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 32% of people disagreeing (+9% above average).
How long do people stay?
In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+3% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
9%
1 to less than 2 years
18%
2 to less than 4 years
28%
4 to less than 6 years
10%
6 to less than 10 years
13%
Greater than 10 years
16%