The People & Culture Platform | Culture Amp

Education 2021

The education benchmark is primarily representative of employees working in education-related organizations. It includes a mix of E-Learning companies, primary and higher educational institutions and education management organizations as well as education platforms. These organizations employ educators as well as those supporting the delivery of educational services via office, support and technical staff.

  • ~2.5m

    Questions answered
    in last 12 months

  • /
  • ~90

    Organizations

These insights represent ~2.5m questions answered from ~90 organizations, ranging in size from 30 to 4,400 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Education Management

    37%

  • E-learning

    31%

  • Higher Education

    21%

  • Primary/Secondary Education

    10%

Region breakdown

  • North America

    40%

  • Oceania

    34%

  • Europe

    22%

  • Asia

    3%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Education employees are engaged

This is in the bottom 43% compared with other industries.


The average eNPS score for organizations in this benchmark is 27 and is in the top 35% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

85%

1% above global average

I am proud to work for [Company]

88%

1% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

72%

1% above global average

I see myself still working at [Company] in two years' time

65%

2% below global average

I rarely think about looking for a job at another company

55%

4% below global average

The highest scoring question for Education had 91% of people agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Work & Life Blend.


People in Education were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Education organizations.

1

I feel like I belong at [Company]

81% favorable


The factor this relates most closely to is Belonging

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Education organizations.

1

I feel like I belong at [Company]

81% favorable

Belonging
2

Perspectives like mine are included in the decision making at [Company]

68% favorable

Decision Making
3

I feel respected at [Company]

87% favorable

Belonging
4

[Company] effectively directs resources (funding, people and effort) towards company goals

63% favorable

Company Performance
5

I have confidence in the leaders at [Company]

80% favorable

Leadership

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I feel like I belong at [Company]

81% favorable

Belonging
2

I believe there are good career opportunities for me at [Company]

59% favorable

Learning & Development
3

I am happy with my current role relative to what was described to me

80% favorable

Alignment & Involvement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

4.0 stars (+0.1)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

72.0% (+1)

CEO Approval

82.0% (-2)

How does Education compare?

Organizations in Education tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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