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Nonprofit Organization Management North America January 2026

  • ~1m

    Questions answered
    over 12 months

  • ~150

    Organizations

These insights represent ~1m questions answered from ~150 organizations, collected between January 2025 and December 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Nonprofit Organization Management

Reported gender breakdown

  • Female

    61%

  • Male

    39%

  • Non-Binary

    0.97%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

68% of Nonprofit Organization Management North America employees are engaged

This is in the bottom 49% compared with the overall average.


The median eNPS score for organizations in this benchmark is 11 and is in the bottom 39% compared with the overall average.

How does Nonprofit Organization Management North America compare?

People in Nonprofit Organization Management North America were much more positive than average regarding Equity, Social Connection, and Your Manager.


On the lower side, people in Nonprofit Organization Management North America had much lower favorable scores than average in Overall Industries (Global) Wellbeing, Decision Making, and Feedback & Recognition.

People working in Nonprofit Organization Management North America are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Nonprofit Organization Management North America are less engaged than Insurance North America, Manufacturing North America, Information Technology & Services Middle East & Africa, and Accounting APAC.

The highest scoring question for Nonprofit Organization Management North America had 94% of people agreeing that they understand how their work contributes to %[Company]%'s mission (+2% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Nonprofit Organization Management North America were generally least favourable about Decision Making, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 26% of people disagreeing (+9% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Nonprofit Organization Management North America organizations.

1

Day-to-day decisions here demonstrate that quality and improvement are top priorities

Service & Quality Focus
2

The leaders at %[Company]% have communicated a vision that motivates me

Leadership
3

%[Company]% effectively directs resources (funding, people and effort) towards company goals

Company Performance

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    1%

  • 3 months to 6 months

    7%

  • 6 months to less than 1 year

    8%

  • 1 to less than 2 years

    15%

  • 2 to less than 4 years

    24%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    15%

  • Greater than 10 years

    19%

Invest in your people and create impact