The People & Culture Platform | Culture Amp

Enterprise 2021

The enterprise benchmark represents employee experiences at the largest organizations using the Culture Amp platform. Company sizes range from approximately 5,000 to 100,000+ employees. These organizations usually are multinational, have numerous divisions and employ large groups of people across many different functions.

  • ~19m

    Questions answered
    in last 12 months

  • /
  • ~45

    Organizations

These insights represent ~19m questions answered from ~45 organizations, ranging in size from 3,790 to 116,300 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Information Technology and Services

    14%

  • Computer Software

    9%

  • Financial Services

    9%

  • Retail

    7%

  • Insurance

    7%

  • Internet

    5%

  • Information Services

    5%

  • Broadcast Media

    2%

  • Utilities

    2%

  • Accounting

    2%

  • Packaging and Containers

    2%

  • Hospital & Health Care

    2%

  • Music

    2%

  • Veterinary

    2%

  • Computer Networking

    2%

  • Business Supplies and Equipment

    2%

  • Medical Devices

    2%

  • Gambling & Casinos

    2%

  • Food Production

    2%

  • Staffing and Recruiting

    2%

  • Nonprofit Organization Management

    2%

  • Government Administration

    2%

  • Telecommunications

    2%

  • Chemicals

    2%

  • Management Consulting

    2%

  • Automotive

    2%

Region breakdown

  • North America

    38%

  • Oceania

    33%

  • Europe

    15%

  • Asia

    9%

  • South America

    3%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of Enterprise employees are engaged

This is in the top 30% compared with other industries.


The average eNPS score for organizations in this benchmark is 24 and is in the bottom 41% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

72%

5% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

Same as global average

I rarely think about looking for a job at another company

59%

Same as global average

I would recommend [Company] as a great place to work

83%

1% below global average

I am proud to work for [Company]

85%

2% below global average

The highest scoring question for Enterprise had 89% of people agreeing that they know how their work contributes to the goals of [company] (-2% compared to overall) while they were generally most positive about Teamwork & Ownership.


People in Enterprise were generally least favourable about Voice, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 17% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Enterprise organizations.

1

We are encouraged to be innovative even though some of our initiatives may not succeed

76% favorable


The factor this relates most closely to is Innovation

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Enterprise organizations.

1

We are encouraged to be innovative even though some of our initiatives may not succeed

76% favorable

Innovation
2

People from all backgrounds have equal opportunities to succeed at [Company]

82% favorable

Fairness
3

I feel like I belong at [Company]

81% favorable

Belonging
4

The leaders at [Company] have communicated a vision that motivates me

66% favorable

Leadership
5

The leaders at [Company] demonstrate that people are important to the company's success

74% favorable

Leadership

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I feel like I belong at [Company]

81% favorable

Belonging
2

I know what I need to do to be successful in my role

88% favorable

Alignment & Involvement
3

The leaders at [Company] demonstrate that people are important to the company's success

74% favorable

Leadership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

73.0% (+2)

CEO Approval

89.0% (+5)

How does Enterprise compare?

Organizations in Enterprise tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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