The United States benchmark represents people who work in United States. It covers all industries and functions. The benchmark includes people who work in United States but their organizations have headquarters in other countries. This benchmark only includes organizations of size 1000–plus employees.
~12m
Questions answered
in last 12 months
~200
Organizations
These insights represent ~12m questions answered from ~200 organizations, ranging in size from 10 to 28,400 people, in the last 12 months.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Computer Software
18%
Information Technology and Services
6%
Internet
5%
Food & Beverages
5%
Financial Services
5%
Retail
4%
Insurance
3%
Health, Wellness and Fitness
3%
Hospital & Health Care
3%
Staffing and Recruiting
2%
Apparel & Fashion
2%
Investment Management
2%
Entertainment
2%
Investment Banking
2%
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
This is in the top 45% compared with the overall average.
The average eNPS score for organizations in this benchmark is 18 and is in the top 40% compared with the overall average.
Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.
I see myself still working at [Company] in two years' time | 67% 4% above global average |
I rarely think about looking for a job at another company | 57% 2% above global average |
I would recommend [Company] as a great place to work | 82% Same as global average |
I am proud to work for [Company] | 85% 1% below global average |
[Company] motivates me to go beyond what I would in a similar role elsewhere | 68% 1% below global average |
People working in United States 1000+) are more engaged than Professional Services DACH, Marketing & Advertising Female, Professional Services Western Europe, and Retail United Kingdom. People working in United States 1000+) are less engaged than Asia 500–1000), Finance 0–100), New Tech South America, and Hospitality United States.
The highest scoring question for United States 1000+) had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Management.
People in United States 1000+) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 14% of people disagreeing (+0% above average).
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in United States (1000+) organizations.
I have confidence in the leaders at [Company]
The factor this relates most closely to is Leadership
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in United States (1000+) organizations.
1 I have confidence in the leaders at [Company] | 72% favorable Leadership |
2 [Company] is a great company for me to make a contribution to my development | 73% favorable Learning & Development |
3 Day-to-day decisions here demonstrate that quality and improvement are top priorities | 66% favorable Service & Quality Focus |
4 The leaders at [Company] demonstrate that people are important to the company's success | 68% favorable Leadership |
5 The leaders at [Company] have communicated a vision that motivates me | 62% favorable Leadership |
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).
The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.
1 I am happy with my current role relative to what was described to me | 75% favorable Alignment & Involvement |
2 [Company] effectively directs resources (funding, people and effort) towards company goals | 58% favorable Company Performance |
3 At [Company] we act on promising new or innovative ideas | 64% favorable Innovation |
We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.
Overall Rating | 3.6 stars (-0.2) |
Culture and Values | 3.7 stars (-0.2) |
Work Life Balance | 3.6 stars (-0.2) |
Compensation and Benefits | 3.5 stars (-0.1) |
Career Opportunities | 3.3 stars (-0.2) |
Recommend to Friend | 66.0% (-5) |
CEO Approval | 81.0% (-3) |
Organizations in the United States (1000+) benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.
An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).
Global average
10%
United States (1000+)
7%
People in United States 1000+) were much more positive than average regarding Decision Making.
On the lower side, People in United States 1000+) had much lower favorable scores than average in Voice.
Insights data provided by Culture Amp.
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