The People & Culture Platform | Culture Amp

United States (1000+) 2020

The United States benchmark represents people who work in United States. It covers all industries and functions. The benchmark includes people who work in United States but their organizations have headquarters in other countries. This benchmark only includes organizations of size 1000–plus employees.

  • ~12m

    Questions answered
    in last 12 months

  • /
  • ~200

    Organizations

These insights represent ~12m questions answered from ~200 organizations, ranging in size from 10 to 28,400 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software

    18%

  • Information Technology and Services

    6%

  • Internet

    5%

  • Food & Beverages

    5%

  • Financial Services

    5%

  • Retail

    4%

  • Insurance

    3%

  • Health, Wellness and Fitness

    3%

  • Hospital & Health Care

    3%

  • Staffing and Recruiting

    2%

  • Apparel & Fashion

    2%

  • Investment Management

    2%

  • Entertainment

    2%

  • Investment Banking

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of United States (1000+) employees are engaged

This is in the top 45% compared with the overall average.


The average eNPS score for organizations in this benchmark is 18 and is in the top 40% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

67%

4% above global average

I rarely think about looking for a job at another company

57%

2% above global average

I would recommend [Company] as a great place to work

82%

Same as global average

I am proud to work for [Company]

85%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

68%

1% below global average

The highest scoring question for United States 1000+) had 88% of People agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Management.


People in United States 1000+) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 14% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in United States (1000+) organizations.

1

I have confidence in the leaders at [Company]

72% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in United States (1000+) organizations.

1

I have confidence in the leaders at [Company]

72% favorable

Leadership
2

[Company] is a great company for me to make a contribution to my development

73% favorable

Learning & Development
3

Day-to-day decisions here demonstrate that quality and improvement are top priorities

66% favorable

Service & Quality Focus
4

The leaders at [Company] demonstrate that people are important to the company's success

68% favorable

Leadership
5

The leaders at [Company] have communicated a vision that motivates me

62% favorable

Leadership

How long do people stay?

In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

75% favorable

Alignment & Involvement
2

[Company] effectively directs resources (funding, people and effort) towards company goals

58% favorable

Company Performance
3

At [Company] we act on promising new or innovative ideas

64% favorable

Innovation
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.6 stars (-0.2)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

66.0% (-5)

CEO Approval

81.0% (-3)

Are staff empowered with results?

Organizations in the United States (1000+) benchmark on average gave 7% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • United States (1000+)


    7%



  • How does United States (1000+) compare?

    People in United States 1000+) were much more positive than average regarding Decision Making.


    On the lower side, People in United States 1000+) had much lower favorable scores than average in Voice.

    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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