The Employee Experience Platform | Culture Amp

Management Consulting (United States) 2020

The management consulting benchmark contains firms that provide external advice and expertise to an organization's senior leaders. Employees often spend large amounts of time away from the office, providing consulting services or being involved in business development and sales.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Management Consulting

    100%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

69% of Management Consulting (United States) employees are engaged

This is in the bottom 25% compared with the overall average.


The average eNPS score for organizations in this benchmark is 18 and is in the top 38% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere

70%

1% above global average

I would recommend [Company] as a great place to work

83%

1% above global average

I am proud to work for [Company]

83%

3% below global average

I see myself still working at [Company] in two years' time

60%

3% below global average

I rarely think about looking for a job at another company

51%

4% below global average

The highest scoring question for Management Consulting United States had 91% of People agreeing that they are able to arrange time out from work when they need to (+4% compared to overall) while they were generally most positive about Work & Life Blend.


People in Management Consulting United States were generally least favourable about Company Performance, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (-4% below average).

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am happy with my current role relative to what was described to me

73% favorable

Alignment & Involvement
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

63% favorable

Service & Quality Focus
3

[Company] is a great company for me to make a contribution to my development

80% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.85 stars (+0)

Work Life Balance

3.9 stars (+0.1)

Compensation and Benefits

3.8 stars (+0.2)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

70.5% (-0.5)

CEO Approval

85.0% (+1)

Are staff empowered with results?

Organizations in the Management Consulting (United States) benchmark on average gave 8% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Global average


    10%

  • Management Consulting (United States)


    8%



  • How does Management Consulting (United States) compare?

    People in Management Consulting United States were much more positive than average regarding Action, Decision Making, and Learning & Development.


    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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