Utilities 1000+ July 2026
~1.4m
Questions answered
over 12 months- /
~25
Organizations
These insights represent ~1.4m questions answered from ~25 organizations, collected between July 2025 and June 2026.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.
Data provided by Culture Amp
Most represented industries in this benchmark
Utilities
Most represented regions in this benchmark
Oceania
56%
Northern America
21%
Europe
20%
Latin America
2%
Reported gender breakdown
Male
68%
Female
32%
Non-Binary
0.08%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
67% of Utilities 1000+ employees are engaged
This is in the bottom 37% compared with other industries.
The median eNPS score for organizations in this benchmark is 8 and is in the bottom 10% compared with other industries.
How does Utilities 1000+ compare?
On the lower side, people in Utilities 1000+ had much lower favorable scores than average in Action, Company Performance, and Feedback & Recognition.
People working in Utilities 1000+ are more engaged than Local Councils AU & NZ. People working in Utilities 1000+ are less engaged than Medical Practice, Insurance, All Industries (Global), and Construction & Heavy Industry.
The highest scoring question for Utilities 1000+ had 87% of people agreeing that they are able to arrange time out from work when they need to (+0% compared to overall) while they were generally most positive about Management.
People in Utilities 1000+ were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 28% of people disagreeing (+11% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Utilities 1000+ organizations.
1 I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies | Alignment & Involvement |
2 I have access to the things I need to do my job well | Enablement (outcome) |
3 The leaders at %[Company]% have communicated a vision that motivates me | Leadership |
How long do people stay?
In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
4%
6 months to less than 1 year
7%
1 to less than 2 years
13%
2 to less than 4 years
22%
4 to less than 6 years
10%
6 to less than 10 years
13%
Greater than 10 years
29%