The Employee Experience Platform | Culture Amp

All Industries (Global) 2022, June Update

  • ~79m

    Questions answered
    over 12 months

  • /
  • ~4k

    Organizations

These insights represent ~79m questions answered from ~4k organizations, collected over the 12 month period to 30 June 2022.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

  • Computer Software

    15%

  • Information Technology & Services

    9%

  • Internet

    7%

  • Financial Services

    6%

  • Nonprofit Organization Management

    4%

  • Management Consulting

    3%

  • Marketing & Advertising

    3%

  • Hospital & Health Care

    2%

Most represented regions in this benchmark

  • Northern America

    43%

  • Oceania

    23%

  • Europe

    20%

  • Asia

    8%

  • MEA

    3%

  • Latin America

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

74% of All Industries (Global) employees are engaged

This is in the top 44% compared with other industries.


The average eNPS score for organizations in this benchmark is 27 and is in the top 42% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

84%

[Company] motivates me to go beyond what I would in a similar role elsewhere

71%

I am proud to work for [Company]

87%

I rarely think about looking for a job at another company

58%

I see myself still working at [Company] in two years time

67%

The highest scoring question for All Industries (Global) had 93% of people agreeing that they understand how their work contributes to [Company]s mission while they were generally most positive about Contribution to Broader Purpose.


People in All Industries (Global) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 11% of people disagreeing.

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in All Industries (Global) organizations.

1

I have confidence in the leaders at [Company]

80% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in All Industries (Global) organizations.

1

I have confidence in the leaders at [Company]

80% favorable

Leadership
2

[Company] is a great company for me to make a contribution to my development

78% favorable

Learning & Development
3

The leaders at [Company] demonstrate that people are important to the companys success

76% favorable

Leadership

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere while on a longer time frame, 10% of people see themselves leaving within two years.

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have confidence in the leaders at [Company]

80% favorable

Leadership
2

I believe there are good career opportunities for me at [Company]

67% favorable

Learning & Development
3

[Company] effectively directs resources funding people and effort towards company goals

64% favorable

Company Performance
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.0 stars (+0)

Senior Leadership

3.5 stars (+0)

Diversity and Inclusion

4.1 stars (+0)

Culture and Values

3.8 stars (+0)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

77.0% (+0)

CEO Approval

88.0% (+0)

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 6 months

    14%

  • 6 months to less than 1 year

    14%

  • 1 to less than 2 years

    15%

  • 2 to less than 4 years

    20%

  • 4 to less than 6 years

    11%

  • 6 to 10 years

    11%

  • Greater than 10 years

    15%

Questions included in All Industries (Global)

Most of Engagement questions, most of Inclusion Survey questions

Display all questions
  • Generally I believe my workload is reasonable for my role

  • I would recommend [Company] as a great place to work

  • [Company] motivates me to go beyond what I would in a similar role elsewhere

  • I am proud to work for [Company]

  • I rarely think about looking for a job at another company

  • I see myself still working at [Company] in two years time

  • The products and services [Company] provides are as good as or better than our main competitors

  • [Company] effectively directs resources funding people and effort towards company goals

  • [Company] is in a position to really succeed over the next three years

  • I am appropriately involved in decisions that affect my work

  • I know how my work contributes to the goals of [Company]

  • I know what I need to do to be successful in my role

  • I am happy with my current role relative to what was described to me

  • I believe my total compensation base salaryany bonusesbenefitsequity is fair relative to similar roles at other companies

  • Other departments at [Company] collaborate well with us to get the job done

  • Most people here make a good effort to consult other staff where appropriate

  • At [Company] there is open and honest twoway communication

  • The information I need to do my job effectively is readily available

  • I have access to the things I need to do my job well

  • We have enough autonomy to perform our jobs effectively

  • Our physical workspace is enjoyable to work in

  • Most of the systems and processes here support us getting our work done effectively

  • I receive appropriate recognition for good work at [Company]

  • My job performance is evaluated fairly

  • Generally the right people are rewarded and recognized at [Company]

  • When it is clear that someone is not delivering in their role we do something about it

  • We are encouraged to be innovative even though some of our initiatives may not succeed

  • At [Company] we act on promising new or innovative ideas

  • The leaders at [Company] have communicated a vision that motivates me

  • The leaders at [Company] demonstrate that people are important to the companys success

  • The leaders at [Company] keep people informed about what is happening

  • I have confidence in the leaders at [Company]

  • I have access to the learning and development I need to do my job well

  • I am given opportunities to develop skills relevant to my interests

  • I believe there are good career opportunities for me at [Company]

  • My manager or someone in management has shown a genuine interest in my career aspirations

  • [Company] is a great company for me to make a contribution to my development

  • My manager gives me useful feedback on how well I am performing

  • My manager keeps me informed about what is happening at [Company]

  • My manager is a great role model for employees

  • My manager genuinely cares about my wellbeing

  • Daytoday decisions here demonstrate that quality and improvement are top priorities

  • We acknowledge people who deliver outstanding service here

  • [Company]s commitment to social responsibility eg community support sustainability etc is genuine

  • [Company] really allows us to make a positive difference

  • Workloads are divided fairly among people where I work

  • I feel I am part of a team

  • We hold ourselves and our team members accountable for results

  • We are genuinely supported if we choose to make use of flexible working arrangements

  • I am able to arrange time out from work when I need to

  • I believe action will take place as a result of this survey

  • My manager or someone else has communicated some clear actions based on recent employee survey results

  • I have seen positive changes taking place based on recent employee survey results

  • I have been provided an opportunity to see and discuss recent employee survey results

  • What is one thing your company could do to create a more inclusive culture

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