Retail (500-1000) July 2026
~250k
Questions answered
over 12 months- /
~20
Organizations
These insights represent ~250k questions answered from ~20 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Apparel & Fashion, Retail, Consumer Goods, Cosmetics, Packaging & Containers
Most represented regions in this benchmark
Oceania
38%
Northern America
36%
Europe
16%
Asia
9%
Reported gender breakdown
Female
63%
Male
37%
Non-Binary
0.03%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
69% of Retail (500-1000) employees are engaged
This is in the bottom 47% compared with other industries.
The median eNPS score for organizations in this benchmark is 8 and is in the bottom 12% compared with other industries.
How does Retail (500-1000) compare?
People in Retail (500-1000) were much more positive than average regarding Company Performance.
On the lower side, people in Retail (500-1000) had much lower favorable scores than average in Action, Collaboration & Communication, and Leadership.
People working in Retail (500-1000) are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Retail (500-1000) are less engaged than Financial Services, Biotechnology & Medical Devices, Legal, and Tech: Manufacturing & Research.
The highest scoring question for Retail (500-1000) had 88% of people agreeing that they know what they need to do to be successful in their role (+1% compared to overall) while they were generally most positive about Management.
People in Retail (500-1000) were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 26% of people disagreeing (+3% above average).
How long do people stay?
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
5%
3 months to 6 months
7%
6 months to less than 1 year
12%
1 to less than 2 years
15%
2 to less than 4 years
22%
4 to less than 6 years
11%
6 to less than 10 years
11%
Greater than 10 years
16%