Retail (500-1000) January 2026
~485k
Questions answered
over 12 months- /
~30
Organizations
These insights represent ~485k questions answered from ~30 organizations, collected between January 2025 and December 2025.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Apparel & Fashion, Retail, Consumer Services, Packaging & Containers, Consumer Electronics, Cosmetics, Furniture, Sporting Goods, Textiles, Consumer Goods
Most represented regions in this benchmark
Oceania
43%
Northern America
40%
Europe
10%
Asia
6%
Reported gender breakdown
Female
62%
Male
38%
Non-Binary
0.36%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
71% of Retail (500-1000) employees are engaged
This is in the top 46% compared with other industries.
The median eNPS score for organizations in this benchmark is 19 and is in the top 32% compared with other industries.
How does Retail (500-1000) compare?
On the lower side, people in Retail (500-1000) had much lower favorable scores than average in Action, Learning & Development, and Social Connection.
People working in Retail (500-1000) are more engaged than Public Relations & Communications, Higher Education, Government Administration, and Government. People working in Retail (500-1000) are less engaged than Consumer Goods, Computer & Network Security, Civil Engineering, and Investment Management.
The highest scoring question for Retail (500-1000) had 89% of people agreeing that they know what they need to do to be successful in their role (+2% compared to overall) while they were generally most positive about Management.
People in Retail (500-1000) were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 25% of people disagreeing (+2% above average).
How long do people stay?
In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
6%
6 months to less than 1 year
10%
1 to less than 2 years
17%
2 to less than 4 years
26%
4 to less than 6 years
10%
6 to less than 10 years
12%
Greater than 10 years
16%