Professional Services United States July 2026
~4m
Questions answered
over 12 months- /
~400
Organizations
These insights represent ~4m questions answered from ~400 organizations, collected between July 2025 and June 2026.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.
Data provided by Culture Amp
Most represented industries in this benchmark
Financial Services, Insurance, Management Consulting, Banking, Investment Management, Real Estate, Accounting, Venture Capital & Private Equity, Legal Services
Reported gender breakdown
Female
54%
Male
46%
Non-Binary
0.04%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
75% of Professional Services United States employees are engaged
This is in the top 37% compared with the overall average.
The median eNPS score for organizations in this benchmark is 25 and is in the top 14% compared with the overall average.
How does Professional Services United States compare?
People in Professional Services United States were much more positive than average regarding Action, Feedback & Recognition, and Equity.
On the lower side, people in Professional Services United States had much lower favorable scores than average in Readiness.
People working in Professional Services United States are more engaged than Management Consulting United Kingdom, Management Consulting Europe, Information Technology & Services Germany, and Consulting & Staffing United Kingdom. People working in Professional Services United States are less engaged than Colombia, India, South Asia, and India (1000-5000).
The highest scoring question for Professional Services United States had 94% of people agreeing that they understand how their work contributes to %[Company]%'s mission (+1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.
People in Professional Services United States were generally least favourable about Decision Making, and were most negative towards 'I am satisfied with how decisions are made at %[Company]%' with 15% of people disagreeing (+1% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Professional Services United States organizations.
1 I have confidence in the leaders at %[Company]% | Leadership |
2 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
3 I believe there are good career opportunities for me at %[Company]% | Learning & Development |
How long do people stay?
In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
8%
1 to less than 2 years
14%
2 to less than 4 years
23%
4 to less than 6 years
15%
6 to less than 10 years
16%
Greater than 10 years
20%
Solutions
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