Professional Services United States January 2026
~5m
Questions answered
over 12 months- /
~450
Organizations
These insights represent ~5m questions answered from ~450 organizations, collected between January 2025 and December 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Financial Services, Insurance, Investment Management, Management Consulting, Banking, Real Estate, Venture Capital & Private Equity, Accounting, Human Resources, Legal Services
Reported gender breakdown
Female
54%
Male
46%
Non-Binary
0.14%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
75% of Professional Services United States employees are engaged
This is in the top 36% compared with the overall average.
The median eNPS score for organizations in this benchmark is 24 and is in the top 15% compared with the overall average.
How does Professional Services United States compare?
People in Professional Services United States were much more positive than average regarding Action, Feedback & Recognition, and Equity.
On the lower side, people in Professional Services United States had much lower favorable scores than average in Work Pressure.
People working in Professional Services United States are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Professional Services United States are less engaged than Computer Software India, South Asia (200-500), India (200-500), and Construction (0-100).
The highest scoring question for Professional Services United States had 91% of people agreeing that they know how their work contributes to the goals of %[Company]% (+2% compared to overall) while they were generally most positive about Contribution to Broader Purpose.
People in Professional Services United States were generally least favourable about Decision Making, and were most negative towards 'I am satisfied with how decisions are made at %[Company]%' with 15% of people disagreeing (+1% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Professional Services United States organizations.
1 I have confidence in the leaders at %[Company]% | Leadership |
2 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
3 %[Company]% effectively directs resources (funding, people and effort) towards company goals | Company Performance |
How long do people stay?
In the short term, 15% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-5% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
3%
6 months to less than 1 year
7%
1 to less than 2 years
14%
2 to less than 4 years
26%
4 to less than 6 years
13%
6 to less than 10 years
15%
Greater than 10 years
20%