Professional Services Africa January 2026
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Financial Services, Investment Management, Architecture & Planning, Management Consulting, Staffing & Recruiting, Commercial Real Estate, Human Resources, Insurance, Law Practice, Legal Services
Reported gender breakdown
Female
56%
Male
44%
Non-Binary
0.08%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
72% of Professional Services Africa employees are engaged
This is in the top 48% compared with the overall average.
The median eNPS score for organizations in this benchmark is 16 and is in the top 46% compared with the overall average.
How does Professional Services Africa compare?
People in Professional Services Africa were much more positive than average regarding Company Performance.
On the lower side, people in Professional Services Africa had much lower favorable scores than average in Action, Collaboration & Communication, and Social Connection.
People working in Professional Services Africa are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Professional Services Africa are less engaged than Computer & Network Security United States, Computer Software Southeast Asia, East Asia (500-1000), and Finance Southeast Asia.
The highest scoring question for Professional Services Africa had 88% of people agreeing that they know how their work contributes to the goals of %[Company]% (-1% compared to overall) while they were generally most positive about Management.
People in Professional Services Africa were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 29% of people disagreeing (+6% above average).
How long do people stay?
In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
8%
1 to less than 2 years
16%
2 to less than 4 years
30%
4 to less than 6 years
8%
6 to less than 10 years
11%
Greater than 10 years
21%