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Latin America 2021

The Latin America benchmark represents people who work in Latin America, including if their organizations have headquarters located in other locations. It covers all industries and functions.

  • ~1.8m

    Questions answered
    in last 12 months

  • /
  • ~150

    Organizations

These insights represent ~1.8m questions answered from ~150 organizations with in-region presence, ranging in size from 10 to 6,800 people in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Internet

    17%

  • Computer Software

    16%

  • Information Technology and Services

    11%

  • Financial Services

    9%

  • Marketing and Advertising

    4%

Region breakdown

  • South America

    62%

  • North America

    26%

  • Central America

    12%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

83% of Latin America employees are engaged

This is the highest scoring group compared with other regions.


The average eNPS score for organizations in this benchmark is 52 and is in the top 4% compared with other regions.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

78%

11% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

82%

11% above global average

I would recommend [Company] as a great place to work

92%

8% above global average

I rarely think about looking for a job at another company

67%

8% above global average

I am proud to work for [Company]

94%

7% above global average

The highest scoring question for Latin America had 94% of people agreeing that they are proud to work for [company] (+7% compared to overall) while they were generally most positive about Company Performance.


People in Latin America were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 12% of people disagreeing (-4% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Latin America organizations.

1

The leaders at [Company] have communicated a vision that motivates me

76% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Latin America organizations.

1

The leaders at [Company] have communicated a vision that motivates me

76% favorable

Leadership
2

[Company] is a great company for me to make a contribution to my development

88% favorable

Learning & Development
3

The leaders at [Company] demonstrate that people are important to the company's success

83% favorable

Leadership
4

I have confidence in the leaders at [Company]

84% favorable

Leadership
5

At [Company] we act on promising new or innovative ideas

79% favorable

Innovation

How long do people stay?

In the short term, 12% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-6% compared to overall) while on a longer time frame, 5% of people see themselves leaving within two years (-5% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have confidence in the leaders at [Company]

84% favorable

Leadership
2

The leaders at [Company] have communicated a vision that motivates me

76% favorable

Leadership
3

[Company] is a great company for me to make a contribution to my development

88% favorable

Learning & Development
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

72.0% (+1)

CEO Approval

87.0% (+3)

How does Latin America compare?

Organizations in Latin America tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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