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Information Technology & Services Europe January 2026

  • ~1.1m

    Questions answered
    over 12 months

  • ~150

    Organizations

These insights represent ~1.1m questions answered from ~150 organizations, collected between January 2025 and December 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Information Technology & Services

Reported gender breakdown

  • Male

    68%

  • Female

    32%

  • Non-Binary

    0.1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

65% of Information Technology and Services Europe employees are engaged

This is in the bottom 45% compared with the overall average.


The median eNPS score for organizations in this benchmark is 2 and is in the bottom 17% compared with the overall average.

How does Information Technology and Services Europe compare?

People in Information Technology & Services Europe were much more positive than average regarding Voice and Growth.


On the lower side, people in Information Technology & Services Europe had much lower favorable scores than average in Equity, Action, and Feedback & Recognition.

People working in Information Technology & Services Europe are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Information Technology & Services Europe are less engaged than Non Profits Australia, Creative & Media APAC, Telecommunications, and New Tech South Africa.

The highest scoring question for Information Technology & Services Europe had 88% of people agreeing that they are able to arrange time out from work when they need to (+1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Information Technology & Services Europe were generally least favourable about Equity, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 27% of people disagreeing (+4% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Information Technology and Services Europe organizations.

1

I have confidence in the leaders at %[Company]%

Leadership
2

Generally, the right people are rewarded and recognized at %[Company]%

Feedback & Recognition
3

The leaders at %[Company]% have communicated a vision that motivates me

Leadership

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+3% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    1%

  • 3 months to 6 months

    3%

  • 6 months to less than 1 year

    8%

  • 1 to less than 2 years

    15%

  • 2 to less than 4 years

    27%

  • 4 to less than 6 years

    14%

  • 6 to less than 10 years

    15%

  • Greater than 10 years

    17%

Invest in your people and create impact