Information Technology & Services 1000+ January 2026
~3m
Questions answered
over 12 months- /
~35
Organizations
These insights represent ~3m questions answered from ~35 organizations, collected between January 2025 and December 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Information Technology & Services
Most represented regions in this benchmark
Europe
31%
Northern America
27%
Asia
26%
Oceania
7%
MEA
7%
Latin America
2%
Reported gender breakdown
Male
65%
Female
35%
Non-Binary
0.08%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
71% of Information Technology and Services 1000+ employees are engaged
This is in the top 44% compared with other industries.
The median eNPS score for organizations in this benchmark is 19 and is in the top 36% compared with other industries.
How does Information Technology and Services 1000+ compare?
People in Information Technology & Services 1000+ were much more positive than average regarding Feedback & Recognition, Collaboration & Communication, and Teamwork & Ownership.
People working in Information Technology & Services 1000+ are more engaged than Public Relations & Communications, Higher Education, Government Administration, and Government. People working in Information Technology & Services 1000+ are less engaged than Investment Management, Legal Services, Venture Capital & Private Equity, and Engaging Growth.
The highest scoring question for Information Technology & Services 1000+ had 89% of people agreeing that they know how their work contributes to the goals of %[Company]% (+0% compared to overall) while they were generally most positive about Management.
People in Information Technology & Services 1000+ were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 26% of people disagreeing (+2% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Information Technology and Services 1000+ organizations.
1 We acknowledge people who deliver outstanding service here | Service & Quality Focus |
2 %[Company]% is a great company for me to make a contribution to my development | Learning & Development |
3 I believe there are good career opportunities for me at %[Company]% | Learning & Development |
How long do people stay?
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
8%
1 to less than 2 years
16%
2 to less than 4 years
26%
4 to less than 6 years
12%
6 to less than 10 years
15%
Greater than 10 years
16%