Culture First 2021 – Join us for our first-ever virtual, free event to create a better world of work – Register today →

Food & Beverage 2021

The food and beverage benchmark is primarily representative of food, beverage and alcohol production and distribution firms. The employees include a mix of front-office professionals, production and distribution.

  • ~2.5m

    Questions answered
    in last 12 months

  • /
  • ~65

    Organizations

These insights represent ~2.5m questions answered from ~65 organizations, ranging in size from 20 to 6,800 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Food & Beverages

    61%

  • Food Production

    20%

  • Wine and Spirits

    12%

  • Restaurants

    6%

Region breakdown

  • North America

    54%

  • Oceania

    25%

  • Europe

    18%

  • Asia

    2%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Food and Beverage employees are engaged

This is in the bottom 19% compared with other industries.


The average eNPS score for organizations in this benchmark is 21 and is in the bottom 25% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

67%

Same as global average

I am proud to work for [Company]

87%

Same as global average

I would recommend [Company] as a great place to work

81%

3% below global average

I rarely think about looking for a job at another company

56%

3% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

68%

3% below global average

The highest scoring question for Food & Beverage had 89% of people agreeing that they know how their work contributes to the goals of [company] (-2% compared to overall) while they were generally most positive about Work & Life Blend.


People in Food & Beverage were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 12% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Food and Beverage organizations.

1

The leaders at [Company] are appropriately visible/accessible during the COVID-19 Pandemic

86% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Food and Beverage organizations.

1

The leaders at [Company] are appropriately visible/accessible during the COVID-19 Pandemic

86% favorable

Leadership
2

[Company] is supporting employees during the COVID-19 Pandemic

88% favorable

Company Confidence
3

[Company] is in a position to really succeed over the next three years

79% favorable

Company Performance
4

Day-to-day decisions here demonstrate that quality and improvement are top priorities

70% favorable

Service & Quality Focus
5

I am happy with my current role relative to what was described to me

78% favorable

Alignment & Involvement

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] is in a position to really succeed over the next three years

79% favorable

Company Performance
2

Day-to-day decisions here demonstrate that quality and improvement are top priorities

70% favorable

Service & Quality Focus
3

[Company] effectively directs resources (funding, people and effort) towards company goals

62% favorable

Company Performance
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.5 stars (-0.4)

Work Life Balance

3.5 stars (-0.3)

Compensation and Benefits

3.6 stars (+0)

Career Opportunities

3.1 stars (-0.4)

Recommend to Friend

66.0% (-5)

CEO Approval

72.0% (-12)

How does Food and Beverage compare?

Organizations in Food & Beverage tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

Build a world-class employee experience today

Your browser is out of date. Our website is built to provide a faster, more engaging experience. Your browser may not support all of our features. Please update to the latest version of Microsoft Edge or contact your network administrator.

Close browser update banner