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Finance (United States) 2021

The finance benchmark represents a broad range of finance and investment focused companies. They range from more traditional finance companies (often those focused on modernizing) as well as more disruptive finance companies that might be described as 'FinTech'.

  • ~7m

    Questions answered
    in last 12 months

  • /
  • ~250

    Organizations

These insights represent ~7m questions answered from ~250 organizations, ranging in size from 10 to 15,600 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Financial Services

    51%

  • Real Estate

    14%

  • Insurance

    11%

  • Investment Management

    8%

  • Banking

    6%

  • Venture Capital & Private Equity

    5%

  • Investment Banking

    3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

77% of Finance (United States) employees are engaged

This is in the top 20% compared with the overall average.


The average eNPS score for organizations in this benchmark is 29 and is in the top 34% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

72%

5% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

75%

4% above global average

I rarely think about looking for a job at another company

62%

3% above global average

I would recommend [Company] as a great place to work

86%

2% above global average

I am proud to work for [Company]

88%

1% above global average

The highest scoring question for Finance United States had 95% of people agreeing that they understand how their work contributes to [company]'s mission (+2% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Finance United States were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (-1% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Finance (United States) organizations.

1

Day-to-day decisions here demonstrate that quality and improvement are top priorities

71% favorable


The factor this relates most closely to is Service & Quality Focus

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Finance (United States) organizations.

1

Day-to-day decisions here demonstrate that quality and improvement are top priorities

71% favorable

Service & Quality Focus
2

[Company] is a great company for me to make a contribution to my development

80% favorable

Learning & Development
3

The leaders at [Company] demonstrate that people are important to the company's success

80% favorable

Leadership
4

I am happy with my current role relative to what was described to me

79% favorable

Alignment & Involvement
5

I believe there are good career opportunities for me at [Company]

69% favorable

Learning & Development

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I am confident I can deliver in my role during [SITUATION]

93% favorable

Role Confidence
2

I am happy with my current role relative to what was described to me

79% favorable

Alignment & Involvement
3

Recently, my levels of stress feel manageable

59% favorable

Overall Wellbeing
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.9 stars (+0.1)

Culture and Values

3.8 stars (-0.1)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

74.0% (+3)

CEO Approval

88.0% (+4)

How does Finance (United States) compare?

Organizations in Finance United States tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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