The Employee Experience Platform | Culture Amp

Western Europe (200–500) 2020

The Western Europe benchmark represents people who work in Western Europe. It covers all industries and functions. The benchmark includes people who work in Western Europe but their organizations have headquarters in other countries. This benchmark only includes organizations of size 200–500 employees.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Information Technology and Services


  • Internet


  • Marketing and Advertising


  • Wholesale


  • Computer & Network Security


  • Management Consulting


  • Retail


  • Computer Games


Included countries

  • France
  • Netherlands
  • Ireland
  • Spain
  • Italy
  • Belgium
  • Sweden
  • Denmark
  • Portugal
  • Finland
  • Norway
  • Luxembourg
  • Malta
  • Iceland
  • Gibraltar

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Western Europe (200–500) employees are engaged

This is in the bottom 28% compared with the overall average.

The average eNPS score for organizations in this benchmark is 14 and is in the bottom 33% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work


1% above global average

I see myself still working at [Company] in two years' time


Same as global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


2% below global average

I am proud to work for [Company]


2% below global average

I rarely think about looking for a job at another company


3% below global average

The highest scoring question for Western Europe 200–500) had 87% of People agreeing that they know how their work contributes to the goals of [company] (-2% compared to overall) while they were generally most positive about Work & Life Blend.

People in Western Europe 200–500) were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 18% of people disagreeing (-2% below average).

How long do people stay?

In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


I have confidence in the leaders at [Company]

69% favorable


[Company] effectively directs resources (funding, people and effort) towards company goals

49% favorable

Company Performance

[Company] really allows us to make a positive difference

67% favorable

Social Connection
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.0 stars (+0.2)

Culture and Values

3.95 stars (+0.1)

Work Life Balance

4.1 stars (+0.3)

Compensation and Benefits

3.85 stars (+0.2)

Career Opportunities

3.8 stars (+0.2)

Recommend to Friend

79.5% (+8.5)

CEO Approval

88.0% (+4)

Are staff empowered with results?

Organizations in the Western Europe (200–500) benchmark on average gave 12% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Western Europe (200–500)


  • Global average


  • How does Western Europe (200–500) compare?

    People in Western Europe 200–500) were much more positive than average regarding Decision Making.

    On the lower side, People in Western Europe 200–500) had much lower favorable scores than average in Fairness, Service & Quality Focus, and Social Connection.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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