Retail (200-500) July 2026
~425k
Questions answered
over 12 months- /
~50
Organizations
These insights represent ~425k questions answered from ~50 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Apparel & Fashion, Retail, Consumer Goods, Packaging & Containers, Cosmetics, Luxury Goods & Jewelry, Furniture
Most represented regions in this benchmark
Northern America
45%
Oceania
24%
Europe
22%
Asia
7%
Reported gender breakdown
Female
56%
Male
44%
Non-Binary
0.08%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
69% of Retail (200-500) employees are engaged
This is in the bottom 46% compared with other industries.
The median eNPS score for organizations in this benchmark is 16 and is in the bottom 49% compared with other industries.
How does Retail (200-500) compare?
People in Retail (200-500) were much more positive than average regarding Growth and Inclusion.
On the lower side, people in Retail (200-500) had much lower favorable scores than average in Service & Quality Focus, Collaboration & Communication, and Learning & Development.
People working in Retail (200-500) are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Retail (200-500) are less engaged than Computer & Network Security, Finance, Real Estate, and Banking.
The highest scoring question for Retail (200-500) had 90% of people agreeing that they know how their work contributes to the goals of %[Company]% (+0% compared to overall) while they were generally most positive about Inclusion.
People in Retail (200-500) were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 26% of people disagreeing (+4% above average).
How long do people stay?
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
5%
6 months to less than 1 year
9%
1 to less than 2 years
15%
2 to less than 4 years
23%
4 to less than 6 years
14%
6 to less than 10 years
14%
Greater than 10 years
15%