Retail (200-500) January 2026
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Retail, Apparel & Fashion, Consumer Goods, Cosmetics, Consumer Electronics, Consumer Services, Packaging & Containers, Business Supplies & Equipment, Luxury Goods & Jewelry
Most represented regions in this benchmark
Northern America
34%
Oceania
30%
Europe
27%
Asia
9%
Reported gender breakdown
Female
56%
Male
44%
Non-Binary
0.23%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
70% of Retail (200-500) employees are engaged
This is in the top 50% compared with other industries.
The median eNPS score for organizations in this benchmark is 11 and is in the bottom 20% compared with other industries.
How does Retail (200-500) compare?
People in Retail (200-500) were much more positive than average regarding Inclusion.
On the lower side, people in Retail (200-500) had much lower favorable scores than average in Equity, Learning & Development, and Voice.
People working in Retail (200-500) are more engaged than Public Relations & Communications, Higher Education, Government Administration, and Government. People working in Retail (200-500) are less engaged than Legal, Health & Wellness, Consumer Goods, and Computer & Network Security.
The highest scoring question for Retail (200-500) had 90% of people agreeing that they know how their work contributes to the goals of %[Company]% (+0% compared to overall) while they were generally most positive about Inclusion.
People in Retail (200-500) were generally least favourable about Equity, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 27% of people disagreeing (+4% above average).
How long do people stay?
In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
6%
6 months to less than 1 year
10%
1 to less than 2 years
17%
2 to less than 4 years
26%
4 to less than 6 years
13%
6 to less than 10 years
13%
Greater than 10 years
13%