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Professional Services Europe July 2025

  • ~2.5m

    Questions answered
    over 12 months

  • ~300

    Organizations

These insights represent ~2.5m questions answered from ~300 organizations, collected between July 2024 and June 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services, Management Consulting, Insurance, Real Estate, Investment Management, Information Services, Staffing & Recruiting, Accounting, Legal Services, Banking

Reported gender breakdown

  • Male

    52%

  • Female

    48%

  • Non-Binary

    0.09%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

67% of Professional Services Europe employees are engaged

This is in the bottom 48% compared with the overall average.


The median eNPS score for organizations in this benchmark is 8 and is in the bottom 30% compared with the overall average.

How does Professional Services Europe compare?

People in Professional Services Europe were much more positive than average regarding Transparency and Coaching.


On the lower side, people in Professional Services Europe had much lower favorable scores than average in Work Pressure, Decision Making, and Action.

People working in Professional Services Europe are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Professional Services Europe are less engaged than Information Technology & Services Australia, Hospitality United States, Computer Software Middle East & Africa, and APAC > 5000.

The highest scoring question for Professional Services Europe had 88% of people agreeing that they understand how their work contributes to %[Company]%'s mission (-2% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Professional Services Europe were generally least favourable about Decision Making, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 15% of people disagreeing (+2% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Professional Services Europe organizations.

1

I have confidence in the leaders at %[Company]%

Leadership
2

The leaders at %[Company]% demonstrate that people are important to the company's success

Leadership
3

The leaders at %[Company]% have communicated a vision that motivates me

Leadership

How long do people stay?

In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+3% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    4%

  • 6 months to less than 1 year

    9%

  • 1 to less than 2 years

    17%

  • 2 to less than 4 years

    29%

  • 4 to less than 6 years

    12%

  • 6 to less than 10 years

    14%

  • Greater than 10 years

    12%

Invest in your people and create impact