Leisure, Travel & Tourism January 2026
~740k
Questions answered
over 12 months- /
~40
Organizations
These insights represent ~740k questions answered from ~40 organizations, collected between January 2025 and December 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Leisure, Travel & Tourism
Most represented regions in this benchmark
Northern America
39%
Europe
32%
Asia
15%
Oceania
8%
MEA
4%
Latin America
2%
Reported gender breakdown
Female
54%
Male
46%
Non-Binary
0.05%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
70% of Leisure, Travel and Tourism employees are engaged
This is in the top 47% compared with other industries.
The median eNPS score for organizations in this benchmark is 18 and is in the top 42% compared with other industries.
How does Leisure, Travel and Tourism compare?
On the lower side, people in Leisure, Travel & Tourism had much lower favorable scores than average in Service & Quality Focus, Leadership, and Learning & Development.
People working in Leisure, Travel & Tourism are more engaged than Public Relations & Communications, Higher Education, Government Administration, and Government. People working in Leisure, Travel & Tourism are less engaged than Health & Wellness, Consumer Goods, Computer & Network Security, and Civil Engineering.
The highest scoring question for Leisure, Travel & Tourism had 88% of people agreeing that they know what they need to do to be successful in their role (+2% compared to overall) while they were generally most positive about Management.
People in Leisure, Travel & Tourism were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 28% of people disagreeing (+5% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Leisure, Travel and Tourism organizations.
1 %[Company]% is a great company for me to make a contribution to my development | Learning & Development |
2 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
3 The leaders at %[Company]% keep people informed about what is happening | Leadership |
How long do people stay?
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
5%
3 months to 6 months
5%
6 months to less than 1 year
7%
1 to less than 2 years
17%
2 to less than 4 years
29%
4 to less than 6 years
7%
6 to less than 10 years
14%
Greater than 10 years
15%