Insurance APAC July 2025
~630k
Questions answered
over 12 months- /
~35
Organizations
These insights represent ~630k questions answered from ~35 organizations, collected between July 2024 and June 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Insurance
Reported gender breakdown
Female
61%
Male
39%
Non-Binary
0.43%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
72% of Insurance APAC employees are engaged
This is in the top 43% compared with the overall average.
The median eNPS score for organizations in this benchmark is 21 and is in the top 22% compared with the overall average.
How does Insurance APAC compare?
People in Insurance APAC were much more positive than average regarding Action, Company Performance, and Leadership.
On the lower side, people in Insurance APAC had much lower favorable scores than average in Voice.
People working in Insurance APAC are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Insurance APAC are less engaged than Construction & Heavy Industry Asia, South America, Investment Management (0-100), and Mexico > 5000.
The highest scoring question for Insurance APAC had 89% of people agreeing that they know how their work contributes to the goals of %[Company]% (+0% compared to overall) while they were generally most positive about Management.
People in Insurance APAC were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 19% of people disagreeing (+2% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Insurance APAC organizations.
1 I have confidence in the leaders at %[Company]% | Leadership |
2 The leaders at %[Company]% have communicated a vision that motivates me | Leadership |
3 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
How long do people stay?
In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
1%
3 months to 6 months
3%
6 months to less than 1 year
7%
1 to less than 2 years
15%
2 to less than 4 years
25%
4 to less than 6 years
10%
6 to less than 10 years
15%
Greater than 10 years
24%