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Insurance APAC January 2026

  • ~640k

    Questions answered
    over 12 months

  • ~35

    Organizations

These insights represent ~640k questions answered from ~35 organizations, collected between January 2025 and December 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Insurance

Reported gender breakdown

  • Female

    62%

  • Male

    38%

  • Non-Binary

    0.32%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Insurance APAC employees are engaged

This is in the top 47% compared with the overall average.


The median eNPS score for organizations in this benchmark is 21 and is in the top 24% compared with the overall average.

How does Insurance APAC compare?

People in Insurance APAC were much more positive than average regarding Action, Voice, and Inclusion.


On the lower side, people in Insurance APAC had much lower favorable scores than average in Innovation, Social Connection, and Enablement.

People working in Insurance APAC are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Insurance APAC are less engaged than Creative & Media South Asia, Hong Kong, Asia > 5000, and Financial Services.

The highest scoring question for Insurance APAC had 87% of people agreeing that they know how their work contributes to the goals of %[Company]% (-2% compared to overall) while they were generally most positive about Management.


People in Insurance APAC were generally least favourable about Feedback & Recognition, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 25% of people disagreeing (+2% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Insurance APAC organizations.

1

%[Company]% is a great company for me to make a contribution to my development

Learning & Development
2

I have confidence in the leaders at %[Company]%

Leadership
3

The leaders at %[Company]% demonstrate that people are important to the company's success

Leadership

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    1%

  • 3 months to 6 months

    2%

  • 6 months to less than 1 year

    7%

  • 1 to less than 2 years

    15%

  • 2 to less than 4 years

    26%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    15%

  • Greater than 10 years

    23%

Invest in your people and create impact