Hospitality United Kingdom July 2026
~260k
Questions answered
over 12 months- /
~30
Organizations
These insights represent ~260k questions answered from ~30 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Leisure, Travel & Tourism, Hospitality, Airlines/Aviation, Events Services
Reported gender breakdown
Female
54%
Male
46%
Non-Binary
0.04%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
64% of Hospitality United Kingdom employees are engaged
This is in the bottom 37% compared with the overall average.
The median eNPS score for organizations in this benchmark is 6 and is in the bottom 27% compared with the overall average.
How does Hospitality United Kingdom compare?
On the lower side, people in Hospitality United Kingdom had much lower favorable scores than average in Action, Feedback & Recognition, and Collaboration & Communication.
People working in Hospitality United Kingdom are more engaged than Management Consulting United Kingdom, Management Consulting Europe, Information Technology & Services Germany, and Consulting & Staffing United Kingdom. People working in Hospitality United Kingdom are less engaged than Australia (500-1000), New Zealand (500-1000), Construction & Heavy Industry (500-1000), and Construction & Heavy Industry Australia.
The highest scoring question for Hospitality United Kingdom had 87% of people agreeing that they know what they need to do to be successful in their role (+1% compared to overall) while they were generally most positive about Management.
People in Hospitality United Kingdom were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 28% of people disagreeing (+5% above average).
How long do people stay?
In the short term, 23% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+4% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
4%
6 months to less than 1 year
10%
1 to less than 2 years
16%
2 to less than 4 years
27%
4 to less than 6 years
10%
6 to less than 10 years
12%
Greater than 10 years
18%