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Financial Services (1000+) 2021

The financial services benchmark represents a range of financial services companies from more traditional, large financial services firms to small, regional organizations. Please note that the companies in this benchmark make up a subset of the broader Finance Benchmark which includes all Financial institutions. This benchmark only includes organizations of size 1000 - + employees.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Financial Services

    100%

Region breakdown

  • North America

    54%

  • Europe

    26%

  • Asia

    11%

  • South America

    4%

  • MEA

    3%

  • Oceania

    2%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Financial Services (1000+) employees are engaged

This is in the top 50% compared with the overall average.


The average eNPS score for organizations in this benchmark is 27 and is in the top 42% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

72%

5% above global average

I am proud to work for [Company]

86%

1% below global average

I rarely think about looking for a job at another company

58%

1% below global average

I would recommend [Company] as a great place to work

82%

2% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

65%

6% below global average

The highest scoring question for Financial Services 1000+ had 90% of people agreeing that they know how their work contributes to the goals of [company] (-1% compared to overall) while they were generally most positive about Feedback & Recognition.


People in Financial Services 1000+ were generally least favourable about Collaboration & Communication, and were most negative towards 'I rarely think about looking for a job at another company' with 18% of people disagreeing (+0% above average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 7% of people see themselves leaving within two years (-3% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.6 stars (-0.2)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.8 stars (+0)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.4 stars (-0.1)

Recommend to Friend

67.0% (-4)

CEO Approval

82.0% (-2)

How does Financial Services (1000+) compare?

Organizations in Financial Services 1000+ tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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