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Financial Services 1000+ January 2026

  • ~4.5m

    Questions answered
    over 12 months

  • ~60

    Organizations

These insights represent ~4.5m questions answered from ~60 organizations, collected between January 2025 and December 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services

Most represented regions in this benchmark

  • Northern America

    37%

  • Europe

    22%

  • Asia

    19%

  • Oceania

    10%

  • Latin America

    8%

  • MEA

    3%

Reported gender breakdown

  • Male

    52%

  • Female

    48%

  • Non-Binary

    0.18%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Financial Services 1000+ employees are engaged

This is in the top 49% compared with other industries.


The median eNPS score for organizations in this benchmark is 11 and is in the bottom 22% compared with other industries.

How does Financial Services 1000+ compare?

People in Financial Services 1000+ were much more positive than average regarding Growth.


On the lower side, people in Financial Services 1000+ had much lower favorable scores than average in Voice and Enablement.

People working in Financial Services 1000+ are more engaged than Public Relations & Communications, Higher Education, Government Administration, and Government. People working in Financial Services 1000+ are less engaged than Health & Wellness, Consumer Goods, Computer & Network Security, and Civil Engineering.

The highest scoring question for Financial Services 1000+ had 89% of people agreeing that they know how their work contributes to the goals of %[Company]% (-1% compared to overall) while they were generally most positive about Management.


People in Financial Services 1000+ were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 16% of people disagreeing (+2% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Financial Services 1000+ organizations.

1

%[Company]% is a great company for me to make a contribution to my development

Learning & Development
2

My job performance is evaluated fairly

Feedback & Recognition
3

I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

Alignment & Involvement

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    2%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    9%

  • 1 to less than 2 years

    15%

  • 2 to less than 4 years

    28%

  • 4 to less than 6 years

    13%

  • 6 to less than 10 years

    14%

  • Greater than 10 years

    13%

Invest in your people and create impact