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Consulting & Staffing (North America) 2021

The consulting and staffing benchmark includes organizations that provide advisory and implementation services across a wide range of industries. These organizations tend to have the same leadership and employment structure - though they tend to range from professional engineering consulting, leadership and strategy consulting as well as talent search and recruitment.

  • ~2m

    Questions answered
    in last 12 months

  • /
  • ~75

    Organizations

These insights represent ~2m questions answered from ~75 organizations, ranging in size from 10 to 6,700 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Management Consulting

    32%

  • Accounting

    15%

  • Staffing and Recruiting

    15%

  • Human Resources

    11%

  • Architecture & Planning

    8%

  • Market Research

    7%

  • Information Services

    4%

  • Professional Training & Coaching

    4%

  • Outsourcing/Offshoring

    3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

73% of Consulting and Staffing (North America) employees are engaged

This is in the bottom 49% compared with the overall average.


The average eNPS score for organizations in this benchmark is 26 and is in the top 46% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I would recommend [Company] as a great place to work

86%

2% above global average

I see myself still working at [Company] in two years' time

68%

1% above global average

I am proud to work for [Company]

86%

1% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

69%

2% below global average

I rarely think about looking for a job at another company

56%

3% below global average

The highest scoring question for Consulting & Staffing North America had 91% of people agreeing that they know how their work contributes to the goals of [company] (+0% compared to overall) while they were generally most positive about Work & Life Blend.


People in Consulting & Staffing North America were generally least favourable about Action, and were most negative towards 'My manager, or someone else, has communicated some clear actions based on recent employee survey results' with 10% of people disagreeing (-4% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Consulting and Staffing (North America) organizations.

1

[Company] is a great company for me to make a contribution to my development

77% favorable


The factor this relates most closely to is Learning & Development

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Consulting and Staffing (North America) organizations.

1

[Company] is a great company for me to make a contribution to my development

77% favorable

Learning & Development
2

Generally, I believe my workload is reasonable for my role

73% favorable

Work & Life Blend
3

[Company] effectively directs resources (funding, people and effort) towards company goals

65% favorable

Company Performance
4

I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies

54% favorable

Alignment & Involvement
5

The leaders at [Company] demonstrate that people are important to the company's success

76% favorable

Leadership

How long do people stay?

In the short term, 20% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

[Company] is a great company for me to make a contribution to my development

77% favorable

Learning & Development
2

Generally, I believe my workload is reasonable for my role

73% favorable

Work & Life Blend
3

Generally, I believe my workload is reasonable for my role

73% favorable

Work Pressure
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.9 stars (+0)

Work Life Balance

3.5 stars (-0.3)

Compensation and Benefits

3.5 stars (-0.1)

Career Opportunities

3.6 stars (+0.1)

Recommend to Friend

73.0% (+2)

CEO Approval

88.0% (+4)

How does Consulting and Staffing (North America) compare?

Organizations in Consulting & Staffing North America tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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