Civic & Social Organization January 2026
~665k
Questions answered
over 12 months- /
~150
Organizations
These insights represent ~665k questions answered from ~150 organizations, collected between January 2025 and December 2025.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Civic & Social Organization
Most represented regions in this benchmark
Oceania
44%
Northern America
39%
Europe
15%
Reported gender breakdown
Female
73%
Male
27%
Non-Binary
0.49%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
69% of Civic and Social Organization employees are engaged
This is in the bottom 46% compared with other industries.
The median eNPS score for organizations in this benchmark is 10 and is in the bottom 17% compared with other industries.
How does Civic and Social Organization compare?
People in Civic & Social Organization were much more positive than average regarding Company And Leadership, Overall Industries (Global) Wellbeing, and Social Connection.
On the lower side, people in Civic & Social Organization had much lower favorable scores than average in Decision Making, Action, and Equity.
People working in Civic & Social Organization are more engaged than Public Relations & Communications, Higher Education, and Government Administration. People working in Civic & Social Organization are less engaged than Law Practice, Individual & Family Services, Cosmetics, and Real Estate.
The highest scoring question for Civic & Social Organization had 92% of people agreeing that they understand how their work contributes to %[Company]%'s mission (+0% compared to overall) while they were generally most positive about Contribution to Broader Purpose.
People in Civic & Social Organization were generally least favourable about Decision Making, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 23% of people disagreeing (+6% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Civic and Social Organization organizations.
1 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
2 The leaders at %[Company]% have communicated a vision that motivates me | Leadership |
3 Day-to-day decisions here demonstrate that quality and improvement are top priorities | Service & Quality Focus |
How long do people stay?
In the short term, 24% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+4% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
5%
6 months to less than 1 year
10%
1 to less than 2 years
17%
2 to less than 4 years
25%
4 to less than 6 years
11%
6 to less than 10 years
14%
Greater than 10 years
14%