Civic & Social Organization July 2025
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Civic & Social Organization
Most represented regions in this benchmark
Oceania
44%
Northern America
40%
Europe
12%
Asia
2%
MEA
2%
Reported gender breakdown
Female
70%
Male
30%
Non-Binary
0.41%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
68% of Civic and Social Organization employees are engaged
This is in the bottom 45% compared with other industries.
The median eNPS score for organizations in this benchmark is 10 and is in the bottom 17% compared with other industries.
How does Civic and Social Organization compare?
People in Civic & Social Organization were much more positive than average regarding Support Resources, Social Connection, and Contribution To Broader Purpose.
On the lower side, people in Civic & Social Organization had much lower favorable scores than average in Decision Making, Equity, and Feedback & Recognition.
People working in Civic & Social Organization are more engaged than Government Administration. People working in Civic & Social Organization are less engaged than Consumer Goods, Resources & Utilities, Primary/Secondary Education, and Public Safety.
The highest scoring question for Civic & Social Organization had 96% of people agreeing that The work that they do at %[Company]% is important (+3% compared to overall) while they were generally most positive about Contribution to Broader Purpose.
People in Civic & Social Organization were generally least favourable about Decision Making, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 24% of people disagreeing (+7% above average).
How long do people stay?
In the short term, 25% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+5% compared to overall) while on a longer time frame, 13% of people see themselves leaving within two years (+3% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
5%
6 months to less than 1 year
10%
1 to less than 2 years
19%
2 to less than 4 years
23%
4 to less than 6 years
10%
6 to less than 10 years
14%
Greater than 10 years
15%