Individual & Family Services July 2025
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Individual & Family Services
Most represented regions in this benchmark
Northern America
56%
Oceania
40%
Asia
3%
Reported gender breakdown
Female
74%
Male
26%
Non-Binary
0.27%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
74% of Individual and Family Services employees are engaged
This is in the top 40% compared with other industries.
The median eNPS score for organizations in this benchmark is 21 and is in the top 24% compared with other industries.
How does Individual and Family Services compare?
People in Individual & Family Services were much more positive than average regarding Company Performance, Leadership, and Engagement.
On the lower side, people in Individual & Family Services had much lower favorable scores than average in Action.
People working in Individual & Family Services are more engaged than Government Administration, Higher Education, Government, and Media Production & Publication. People working in Individual & Family Services are less engaged than Engaging Growth.
The highest scoring question for Individual & Family Services had 92% of people agreeing that they know how their work contributes to the goals of %[Company]% (+3% compared to overall) while they were generally most positive about Social Connection.
People in Individual & Family Services were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 12% of people disagreeing (-2% below average).
How long do people stay?
In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-3% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
4%
3 months to 6 months
8%
6 months to less than 1 year
13%
1 to less than 2 years
19%
2 to less than 4 years
22%
4 to less than 6 years
10%
6 to less than 10 years
13%
Greater than 10 years
11%