The Employee Experience Platform | Culture Amp

Western Europe (500–1000) 2020

The Western Europe benchmark represents people who work in Western Europe. It covers all industries and functions. The benchmark includes people who work in Western Europe but their organizations have headquarters in other countries. This benchmark only includes organizations of size 500–1000 employees.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Internet


  • Information Technology and Services


  • Marketing and Advertising


  • Leisure, Travel & Tourism


  • Gambling & Casinos


  • Public Relations and Communications


Included countries

  • France
  • Netherlands
  • Ireland
  • Spain
  • Italy
  • Belgium
  • Sweden
  • Denmark
  • Portugal
  • Finland
  • Norway
  • Luxembourg
  • Malta
  • Iceland
  • Gibraltar

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

71% of Western Europe (500–1000) employees are engaged

This is in the bottom 44% compared with the overall average.

The average eNPS score for organizations in this benchmark is 18 and is in the top 38% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere


2% above global average

I would recommend [Company] as a great place to work


1% above global average

I see myself still working at [Company] in two years' time


Same as global average

I rarely think about looking for a job at another company


1% below global average

I am proud to work for [Company]


2% below global average

The highest scoring question for Western Europe 500–1000) had 86% of People agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Management.

People in Western Europe 500–1000) were generally least favourable about Service & Quality Focus, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 21% of people disagreeing (+1% above average).

How long do people stay?

In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


I believe action will take place as a result of this survey

56% favorable


[Company] effectively directs resources (funding, people and effort) towards company goals

54% favorable

Company Performance

We hold ourselves and our team members accountable for results

79% favorable

Teamwork & Ownership
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.8 stars (+0)

Culture and Values

3.85 stars (+0)

Work Life Balance

3.95 stars (+0.2)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

73.5% (+2.5)

CEO Approval

82.0% (-2)

Are staff empowered with results?

Organizations in the Western Europe (500–1000) benchmark on average gave 10% of employees access to reports with their survey results. This is below the overall average of 10% and demonstrates that organizations in this benchmark are more likely to share via offline and traditional formats.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • Global average


  • Western Europe (500–1000)


  • How does Western Europe (500–1000) compare?

    People in Western Europe 500–1000) were much more positive than average regarding Decision Making.

    On the lower side, People in Western Europe 500–1000) had much lower favorable scores than average in Action, Feedback & Recognition, and Service & Quality Focus.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

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