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Technology Science Research (North America) 2020

The technology, science and research benchmark covers organizations that employ staff in the research, design, manufacture, distribution and sales of technology and science oriented products and services.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Pharmaceuticals

    64%

  • Medical Devices

    15%

  • Biotechnology

    13%

  • Chemicals

    5%

  • Research

    3%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of Technology Science Research (North America) employees are engaged

This is in the top 10% compared with the overall average.


The average eNPS score for organizations in this benchmark is 20 and is in the top 33% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

[Company] motivates me to go beyond what I would in a similar role elsewhere

75%

6% above global average

I rarely think about looking for a job at another company

60%

5% above global average

I see myself still working at [Company] in two years' time

67%

4% above global average

I am proud to work for [Company]

90%

4% above global average

I would recommend [Company] as a great place to work

84%

2% above global average

The highest scoring question for Technology Science Research North America had 91% of People agreeing that they know how their work contributes to the goals of [company] (+2% compared to overall) while they were generally most positive about Work & Life Blend.


People in Technology Science Research North America were generally least favourable about Company Performance, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+2% above average).

How long do people stay?

In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

My manager gives me useful feedback on how well I am performing

76% favorable

Management
2

I am included in decisions that affect my work

72% favorable

Decision Making
3

I am appropriately involved in decisions that affect my work

72% favorable

Alignment & Involvement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.7 stars (-0.2)

Work Life Balance

3.7 stars (-0.1)

Compensation and Benefits

3.7 stars (+0.1)

Career Opportunities

3.3 stars (-0.2)

Recommend to Friend

71.0% (+0)

CEO Approval

92.0% (+8)

Are staff empowered with results?

Organizations in the Technology Science Research (North America) benchmark on average gave 11% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).



  • Technology Science Research (North America)


    11%

  • Global average


    10%



  • How does Technology Science Research (North America) compare?

    People in Technology Science Research North America were much more positive than average regarding Action, Collaboration & Communication, and Decision Making.


    Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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