The Employee Experience Platform | Culture Amp

New Tech (0–100) 2020

The new tech numbers tell a story of (mostly) young and fast-growing companies that are some of the most in-demand places to work in the world right now. But what makes a New Tech company is not their age, size or industry - it is their approach to business. All of our New Tech companies are disruptive at their hearts; often internet-based or focused on creating new technologies. This benchmark only includes organizations of size 0–100 employees.

  • Emerging

    Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Computer Software


  • Information Technology and Services


  • Internet


Region breakdown

  • North America


  • Oceania


  • Europe


  • Asia


  • MEA


  • South America


Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of New Tech (0–100) employees are engaged

This is in the top 10% compared with the overall average.

The average eNPS score for organizations in this benchmark is 25 and is in the top 15% compared with the overall average.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I rarely think about looking for a job at another company


7% above global average

[Company] motivates me to go beyond what I would in a similar role elsewhere


5% above global average

I would recommend [Company] as a great place to work


5% above global average

I am proud to work for [Company]


3% above global average

I see myself still working at [Company] in two years' time


1% above global average

The highest scoring question for New Tech 0–100) had 92% of People agreeing that they are able to arrange time out from work when they need to (+5% compared to overall) while they were generally most positive about Work & Life Blend.

People in New Tech 0–100) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 10% of people disagreeing (-4% below average).

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-4% compared to overall) while on a longer time frame, 12% of people see themselves leaving within two years (+0% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.


I know where to find information to do my job well

72% favorable

Opportunities & Resources

Even when something bad happens (e.g., when I get critical feedback from my manager, I have a negative social interaction with a peer, etc.), I don't question whether or not I belong at [Company]

66% favorable


I am satisfied with how decisions are made at [Company]

52% favorable

Decision Making
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

4.3 stars (+0.5)

Culture and Values

4.3 stars (+0.4)

Work Life Balance

4.2 stars (+0.4)

Compensation and Benefits

4.0 stars (+0.4)

Career Opportunities

4.0 stars (+0.5)

Recommend to Friend

82.0% (+11)

CEO Approval

86.0% (+2)

Are staff empowered with results?

Organizations in the New Tech (0–100) benchmark on average gave 17% of employees access to reports with their survey results. This is higher than average and demonstrates that organizations in this benchmark tend to be more transparent with their survey results to leaders and managers.

An interesting reference point is that the average proportion of managers in organizations is 12-15%, with some industries higher than others (New Tech was closer to 20%).

  • New Tech (0–100)


  • Global average


  • How does New Tech (0–100) compare?

    People in New Tech 0–100) were much more positive than average regarding Action, Decision Making, and Feedback & Recognition.

    On the lower side, People in New Tech 0–100) had much lower favorable scores than average in Diversity and Contribution To Broader Purpose.

    Insights data provided by Culture Amp.

    What makes Insights special? Gain a deeper understanding of how they work.

    Learn more about Insights with Culture Amp’s benchmarks

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