Managing better: Piercing the fog of today's uncertainty

Managing through the pandemic asked more of managers than ever. This report explores what the most effective managers did differently to adapt to unprecedented change – and what their example can teach organizations about leading through uncertainty.

Drawing on joint research with RedThread, it looks at the behaviors that help managers stay effective when change, ambiguity, and pressure start to cloud day-to-day work, along with how organizations can better support them.