Utilities Australia July 2025
~690k
Questions answered
over 12 months- /
~30
Organizations
These insights represent ~690k questions answered from ~30 organizations, collected between January 2024 and December 2024.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Utilities
Reported gender breakdown
Male
67%
Female
32%
Non-Binary
0.28%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
67% of Utilities Australia employees are engaged
This is in the bottom 45% compared with the overall average.
The median eNPS score for organizations in this benchmark is 5 and is in the bottom 22% compared with the overall average.
How does Utilities Australia compare?
People in Utilities Australia were much more positive than average regarding Growth.
On the lower side, people in Utilities Australia had much lower favorable scores than average in Action, Feedback & Recognition, and Company Performance.
People working in Utilities Australia are more engaged than Nonprofit Organization Management Europe, Hungary, Germany (200-500), and Turkey 1000+. People working in Utilities Australia are less engaged than Hospitality (200-500), Canada 1000+, Professional Services APAC, and Finance (500-1000).
The highest scoring question for Utilities Australia had 85% of people agreeing that they know how their work contributes to the goals of %[Company]% (-4% compared to overall) while they were generally most positive about Management.
People in Utilities Australia were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 27% of people disagreeing (+4% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Utilities Australia organizations.
1 Day-to-day decisions here demonstrate that quality and improvement are top priorities | Service & Quality Focus |
2 We are encouraged to be innovative even though some of our initiatives may not succeed | Innovation |
3 Generally, the right people are rewarded and recognized at %[Company]% | Feedback & Recognition |
How long do people stay?
In the short term, 21% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
3%
6 months to less than 1 year
6%
1 to less than 2 years
16%
2 to less than 4 years
19%
4 to less than 6 years
9%
6 to less than 10 years
12%
Greater than 10 years
35%