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Professional Services (200-500) July 2026

  • ~1.9m

    Questions answered
    over 12 months

  • ~250

    Organizations

These insights represent ~1.9m questions answered from ~250 organizations, collected between July 2025 and June 2026.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services, Banking, Insurance, Investment Management, Management Consulting, Accounting, Real Estate, Architecture & Planning, Law Practice, Staffing & Recruiting

Most represented regions in this benchmark

  • Oceania

    36%

  • Northern America

    34%

  • Europe

    21%

  • Asia

    7%

Reported gender breakdown

  • Male

    52%

  • Female

    48%

  • Non-Binary

    0.06%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Professional Services (200-500) employees are engaged

This is in the top 43% compared with other industries.


The median eNPS score for organizations in this benchmark is 21 and is in the top 24% compared with other industries.

How does Professional Services (200-500) compare?

People in Professional Services (200-500) were much more positive than average regarding Leadership, Company And Leadership, and Ownership.


On the lower side, people in Professional Services (200-500) had much lower favorable scores than average in Work Pressure.

People working in Professional Services (200-500) are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Professional Services (200-500) are less engaged than Health & Wellness and Engaging Growth.

The highest scoring question for Professional Services (200-500) had 94% of people agreeing that The work that they do at %[Company]% is important (+0% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Professional Services (200-500) were generally least favourable about Decision Making, and were most negative towards 'When there are career opportunities at %[Company]%, I am aware of them' with 17% of people disagreeing (+0% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Professional Services (200-500) organizations.

1

%[Company]% is a great company for me to make a contribution to my development

Learning & Development
2

The leaders at %[Company]% demonstrate that people are important to the company's success

Leadership
3

I have confidence in the leaders at %[Company]%

Leadership

How long do people stay?

In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    3%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    11%

  • 1 to less than 2 years

    16%

  • 2 to less than 4 years

    25%

  • 4 to less than 6 years

    13%

  • 6 to less than 10 years

    13%

  • Greater than 10 years

    14%

Solutions

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