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Professional Services (200-500) July 2025

  • ~1.9m

    Questions answered
    over 12 months

  • ~250

    Organizations

These insights represent ~1.9m questions answered from ~250 organizations, collected between July 2024 and June 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services, Management Consulting, Insurance, Banking, Investment Management, Real Estate, Architecture & Planning, Accounting, Investment Banking, Law Practice

Most represented regions in this benchmark

  • Northern America

    38%

  • Oceania

    32%

  • Europe

    21%

  • Asia

    4%

  • MEA

    4%

Reported gender breakdown

  • Male

    50%

  • Female

    50%

  • Non-Binary

    0.16%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

70% of Professional Services (200-500) employees are engaged

This is in the top 45% compared with other industries.


The median eNPS score for organizations in this benchmark is 17 and is in the top 46% compared with other industries.

How does Professional Services (200-500) compare?

People in Professional Services (200-500) were much more positive than average regarding Growth and Transfer Of Expectations & Values.


On the lower side, people in Professional Services (200-500) had much lower favorable scores than average in Work Pressure, Wellbeing Culture, and Work Relationships.

People working in Professional Services (200-500) are more engaged than Government Administration, Higher Education, Government, and Media Production & Publication. People working in Professional Services (200-500) are less engaged than Biotechnology, Accounting, Computer & Network Security, and Investment Management.

The highest scoring question for Professional Services (200-500) had 89% of people agreeing that they understand how their work contributes to %[Company]%'s mission (-1% compared to overall) while they were generally most positive about Contribution to Broader Purpose.


People in Professional Services (200-500) were generally least favourable about Decision Making, and were most negative towards 'I believe that my total compensation is fair, relative to similar roles at %[Company]%' with 22% of people disagreeing (+1% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Professional Services (200-500) organizations.

1

%[Company]% is a great company for me to make a contribution to my development

Learning & Development
2

The leaders at %[Company]% demonstrate that people are important to the company's success

Leadership
3

I have confidence in the leaders at %[Company]%

Leadership

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    3%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    10%

  • 1 to less than 2 years

    17%

  • 2 to less than 4 years

    28%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    12%

  • Greater than 10 years

    14%

Invest in your people and create impact