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Professional Services (100-200) January 2026

  • ~0.9m

    Questions answered
    over 12 months

  • ~200

    Organizations

These insights represent ~0.9m questions answered from ~200 organizations, collected between January 2025 and December 2025.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services, Real Estate, Insurance, Management Consulting, Investment Management, Accounting, Banking, Venture Capital & Private Equity, Staffing & Recruiting

Most represented regions in this benchmark

  • Northern America

    44%

  • Oceania

    33%

  • Europe

    16%

  • Asia

    4%

Reported gender breakdown

  • Male

    51%

  • Female

    49%

  • Non-Binary

    0.19%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of Professional Services (100-200) employees are engaged

This is in the top 38% compared with other industries.


The median eNPS score for organizations in this benchmark is 24 and is in the top 11% compared with other industries.

How does Professional Services (100-200) compare?

People in Professional Services (100-200) were much more positive than average regarding Action, Feedback & Recognition, and Equity.

People working in Professional Services (100-200) are more engaged than Public Relations & Communications, Higher Education, Government Administration, and Government. People working in Professional Services (100-200) are less engaged than Engaging Growth.

The highest scoring question for Professional Services (100-200) had 91% of people agreeing that they know how their work contributes to the goals of %[Company]% (+2% compared to overall) while they were generally most positive about Growth.


People in Professional Services (100-200) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 12% of people disagreeing (-2% below average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Professional Services (100-200) organizations.

1

I have confidence in the leaders at %[Company]%

Leadership
2

%[Company]% is a great company for me to make a contribution to my development

Learning & Development
3

The leaders at %[Company]% demonstrate that people are important to the company's success

Leadership

How long do people stay?

In the short term, 16% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-4% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    4%

  • 3 months to 6 months

    5%

  • 6 months to less than 1 year

    10%

  • 1 to less than 2 years

    16%

  • 2 to less than 4 years

    26%

  • 4 to less than 6 years

    13%

  • 6 to less than 10 years

    13%

  • Greater than 10 years

    12%

Invest in your people and create impact