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Professional Services (100-200) July 2025

Emerging

Benchmark status

We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.

Data provided by Culture Amp

Most represented industries in this benchmark

Financial Services, Management Consulting, Real Estate, Investment Management, Insurance, Accounting, Information Services, Venture Capital & Private Equity, Commercial Real Estate, Staffing & Recruiting

Most represented regions in this benchmark

  • Northern America

    40%

  • Oceania

    35%

  • Europe

    20%

  • Asia

    3%

Reported gender breakdown

  • Male

    51%

  • Female

    48%

  • Non-Binary

    0.14%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

75% of Professional Services (100-200) employees are engaged

This is in the top 39% compared with other industries.


The median eNPS score for organizations in this benchmark is 24 and is in the top 11% compared with other industries.

How does Professional Services (100-200) compare?

People in Professional Services (100-200) were much more positive than average regarding Action, Equity, and Feedback & Recognition.


On the lower side, people in Professional Services (100-200) had much lower favorable scores than average in Overall Industries (Global) Wellbeing.

People working in Professional Services (100-200) are more engaged than Government Administration, Higher Education, Government, and Media Production & Publication. People working in Professional Services (100-200) are less engaged than Engaging Growth.

The highest scoring question for Professional Services (100-200) had 91% of people agreeing that they know how their work contributes to the goals of %[Company]% (+2% compared to overall) while they were generally most positive about Management.


People in Professional Services (100-200) were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 10% of people disagreeing (-3% below average).

How long do people stay?

In the short term, 15% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-5% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).

Understanding Tenure distributions

Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.

The tenure composition of a benchmark can influence overall scores.

Tenure distributions

  • Less than 3 months

    4%

  • 3 months to 6 months

    6%

  • 6 months to less than 1 year

    11%

  • 1 to less than 2 years

    19%

  • 2 to less than 4 years

    27%

  • 4 to less than 6 years

    11%

  • 6 to less than 10 years

    12%

  • Greater than 10 years

    10%

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