Professional Services July 2026
~14m
Questions answered
over 12 months- /
~850
Organizations
These insights represent ~14m questions answered from ~850 organizations, collected between July 2025 and June 2026.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.
Data provided by Culture Amp
Most represented industries in this benchmark
Financial Services, Insurance, Management Consulting, Investment Management, Real Estate, Banking, Accounting, Legal Services, Law Practice, Architecture & Planning
Most represented regions in this benchmark
Northern America
39%
Oceania
24%
Europe
22%
Asia
8%
MEA
3%
Latin America
3%
Reported gender breakdown
Female
51%
Male
49%
Non-Binary
0.05%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
72% of Professional Services employees are engaged
This is in the top 42% compared with other industries.
The median eNPS score for organizations in this benchmark is 21 and is in the top 27% compared with other industries.
How does Professional Services compare?
People in Professional Services were much more positive than average regarding Managing Energy, Readiness, and Company And Leadership.
On the lower side, people in Professional Services had much lower favorable scores than average in Progress And Growth.
People working in Professional Services are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Professional Services are less engaged than Health & Wellness and Engaging Growth.
The highest scoring question for Professional Services had 94% of people agreeing that The work that they do at %[Company]% is important (+0% compared to overall) while they were generally most positive about Contribution to Broader Purpose.
People in Professional Services were generally least favourable about Decision Making, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 22% of people disagreeing (-1% below average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Professional Services organizations.
1 I have confidence in the leaders at %[Company]% | Leadership |
2 %[Company]% is a great company for me to make a contribution to my development | Learning & Development |
3 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
How long do people stay?
In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
5%
6 months to less than 1 year
10%
1 to less than 2 years
15%
2 to less than 4 years
24%
4 to less than 6 years
13%
6 to less than 10 years
14%
Greater than 10 years
17%
Solutions
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