Information Technology & Services Middle East & Africa January 2026
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Information Technology & Services
Reported gender breakdown
Male
55%
Female
45%
Non-Binary
0.04%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
72% of Information Technology and Services Middle East and Africa employees are engaged
This is in the top 44% compared with the overall average.
The median eNPS score for organizations in this benchmark is 25 and is in the top 15% compared with the overall average.
How does Information Technology and Services Middle East and Africa compare?
People in Information Technology & Services Middle East & Africa were much more positive than average regarding Collaboration & Communication, Service & Quality Focus, and Company Performance.
On the lower side, people in Information Technology & Services Middle East & Africa had much lower favorable scores than average in Action, Feedback & Recognition, and Enablement.
People working in Information Technology & Services Middle East & Africa are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Information Technology & Services Middle East & Africa are less engaged than Construction & Heavy Industry East Asia, Apparel & Fashion (100-200), Computer Software Philippines, and Construction & Heavy Industry Middle East & Africa.
The highest scoring question for Information Technology & Services Middle East & Africa had 92% of people agreeing that they know how their work contributes to the goals of %[Company]% (+3% compared to overall) while they were generally most positive about Management.
People in Information Technology & Services Middle East & Africa were generally least favourable about Action, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 14% of people disagreeing (+0% above average).
How long do people stay?
In the short term, 18% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
4%
6 months to less than 1 year
6%
1 to less than 2 years
17%
2 to less than 4 years
36%
4 to less than 6 years
13%
6 to less than 10 years
13%
Greater than 10 years
8%