Information Technology & Services (1000-5000) July 2026
~1.2m
Questions answered
over 12 months- /
~35
Organizations
These insights represent ~1.2m questions answered from ~35 organizations, collected between July 2025 and June 2026.
The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry.
Data provided by Culture Amp
Most represented industries in this benchmark
Information Technology & Services
Most represented regions in this benchmark
Europe
39%
Northern America
35%
Asia
16%
Oceania
6%
MEA
3%
Reported gender breakdown
Male
62%
Female
37%
Non-Binary
0.05%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
69% of Information Technology and Services (1000-5000) employees are engaged
This is in the bottom 43% compared with other industries.
The median eNPS score for organizations in this benchmark is 9 and is in the bottom 15% compared with other industries.
How does Information Technology and Services (1000-5000) compare?
On the lower side, people in Information Technology & Services (1000-5000) had much lower favorable scores than average in Action and Workplace Engagement.
People working in Information Technology & Services (1000-5000) are more engaged than Local Councils AU & NZ, Local Councils Australia, and Higher Education. People working in Information Technology & Services (1000-5000) are less engaged than E Learning, Medical Devices, Construction, and Hospital & Health Care.
The highest scoring question for Information Technology & Services (1000-5000) had 87% of people agreeing that they know how their work contributes to the goals of %[Company]% (-2% compared to overall) while they were generally most positive about Management.
People in Information Technology & Services (1000-5000) were generally least favourable about Action, and were most negative towards 'I believe my total compensation (base salary+any bonuses+benefits+equity) is fair, relative to similar roles at other companies' with 28% of people disagreeing (+5% above average).
Which questions matter the most?
Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Information Technology and Services (1000-5000) organizations.
1 %[Company]% effectively directs resources (funding, people and effort) towards company goals | Company Performance |
2 The leaders at %[Company]% demonstrate that people are important to the company's success | Leadership |
3 The leaders at %[Company]% keep people informed about what is happening | Leadership |
How long do people stay?
In the short term, 17% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-2% compared to overall) while on a longer time frame, 11% of people see themselves leaving within two years (+1% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
2%
3 months to 6 months
5%
6 months to less than 1 year
10%
1 to less than 2 years
16%
2 to less than 4 years
24%
4 to less than 6 years
14%
6 to less than 10 years
14%
Greater than 10 years
14%
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