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Construction 2021

The construction benchmark includes organizations that are involved in construction directly as well as via the construction supply chain with materials. These organizations tend to undertake contracting work on large commercial projects. Though there is also representation with some firms engaging in residential projects additionally.

  • ~1.8m

    Questions answered
    in last 12 months

  • /
  • ~50

    Organizations

These insights represent ~1.8m questions answered from ~50 organizations, ranging in size from 20 to 4,000 people, in the last 12 months.

The data meet our criteria as being robust and reliable; unlikely to substantially change over time; and representative of the wider industry. Read more about the methodology.

Data provided by Culture Amp

Industry breakdown

  • Construction

    70%

  • Civil Engineering

    21%

  • Building Materials

    9%

Region breakdown

  • Oceania

    62%

  • North America

    21%

  • Europe

    11%

  • Asia

    5%

  • MEA

    1%

Are employees committed to their organizations?

Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.

72% of Construction employees are engaged

This is in the bottom 32% compared with other industries.


The average eNPS score for organizations in this benchmark is 21 and is in the bottom 25% compared with other industries.

Understanding the engagement questions

Engagement is defined through these five industry-standard questions from Culture Amp’s engagement survey template.

I see myself still working at [Company] in two years' time

71%

4% above global average

I rarely think about looking for a job at another company

58%

1% below global average

I am proud to work for [Company]

85%

2% below global average

I would recommend [Company] as a great place to work

81%

3% below global average

[Company] motivates me to go beyond what I would in a similar role elsewhere

63%

8% below global average

The highest scoring question for Construction had 88% of people agreeing that they know how their work contributes to the goals of [company] (-3% compared to overall) while they were generally most positive about Work & Life Blend.


People in Construction were generally least favourable about Service & Quality Focus, and were most negative towards 'I have seen positive changes taking place based on recent employee survey results' with 20% of people disagreeing (+8% above average).

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Construction organizations.

1

I have confidence in the leaders at [Company]

72% favorable


The factor this relates most closely to is Leadership

Which questions matter the most?

Different things are important to different cultures. If you want to make more of your people engaged then you need to know what is important your people. These questions are most important to keeping people engaged in Construction organizations.

1

I have confidence in the leaders at [Company]

72% favorable

Leadership
2

The leaders at [Company] demonstrate that people are important to the company's success

67% favorable

Leadership
3

I am given opportunities to develop skills relevant to my interests

69% favorable

Learning & Development
4

[Company] is a great company for me to make a contribution to my development

70% favorable

Learning & Development
5

At [Company] we act on promising new or innovative ideas

65% favorable

Innovation

How long do people stay?

In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+1% compared to overall) while on a longer time frame, 9% of people see themselves leaving within two years (-1% compared to overall).

The following questions had the biggest impact on whether individuals felt that they were planning to stay at their organization and not actively looking for alternative jobs.

1

I have confidence in the leaders at [Company]

72% favorable

Leadership
2

I am given opportunities to develop skills relevant to my interests

69% favorable

Learning & Development
3

I am happy with my current role relative to what was described to me

76% favorable

Alignment & Involvement
Average Glassdoor ratings

We’ve connected the employee feedback data for each company included in the benchmark with ratings from Glassdoor.com, which is one of the world’s largest job and recruiting sites combined with a growing database of company reviews, CEO approval ratings and more.

Overall Rating

3.7 stars (-0.1)

Culture and Values

3.6 stars (-0.3)

Work Life Balance

3.5 stars (-0.3)

Compensation and Benefits

3.3 stars (-0.3)

Career Opportunities

3.5 stars (+0)

Recommend to Friend

67.0% (-4)

CEO Approval

94.0% (+10)

How does Construction compare?

Organizations in Construction tend to be very similar to the global all industries insights, with no significant departures from the average.

Insights data provided by Culture Amp. For a complete overview of 2021 Insights (Culture Amp Platform benchmarks) visit the Culture Amp Support Guide.

What makes Insights special? Gain a deeper understanding of how they work.

Learn more about Insights with Culture Amp’s benchmarks

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