Information Technology & Services (0-100) July 2026
~85k
Questions answered
over 12 months- /
~50
Organizations
These insights represent ~85k questions answered from ~50 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Information Technology & Services
Most represented regions in this benchmark
Europe
51%
Northern America
24%
Oceania
20%
Asia
4%
Reported gender breakdown
Male
65%
Female
35%
Non-Binary
0.1%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
71% of Information Technology and Services (0-100) employees are engaged
This is in the top 45% compared with other industries.
The median eNPS score for organizations in this benchmark is 18 and is in the top 42% compared with other industries.
How does Information Technology and Services (0-100) compare?
People in Information Technology & Services (0-100) were much more positive than average regarding Collaboration & Communication and Leadership.
On the lower side, people in Information Technology & Services (0-100) had much lower favorable scores than average in Social Connection, Company Performance, and Learning & Development.
People working in Information Technology & Services (0-100) are more engaged than Local Councils AU & NZ, Local Councils Australia, Higher Education, and Government Administration. People working in Information Technology & Services (0-100) are less engaged than Investment Management, Venture Capital, & Private Equity, Health & Wellness, and Engaging Growth.
The highest scoring question for Information Technology & Services (0-100) had 90% of people agreeing that they know how their work contributes to the goals of %[Company]% (+1% compared to overall) while they were generally most positive about Work & Life Blend.
People in Information Technology & Services (0-100) were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 16% of people disagreeing (-1% below average).
How long do people stay?
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+0% compared to overall) while on a longer time frame, 10% of people see themselves leaving within two years (+0% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
8%
6 months to less than 1 year
10%
1 to less than 2 years
13%
2 to less than 4 years
28%
4 to less than 6 years
17%
6 to less than 10 years
13%
Greater than 10 years
7%
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