Individual & Family Services Oceania January 2026
Emerging
Benchmark status
We consider this an emerging benchmark: it has enough data available for us to use bootstrapping to create a representative sample. As the sample grows in size, some scores may slightly change. Our research has shown that our bootstrapped scores are consistent with our standard benchmarks. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Individual & Family Services
Reported gender breakdown
Female
73%
Male
27%
Non-Binary
0.34%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
73% of Individual and Family Services Oceania employees are engaged
This is in the top 45% compared with the overall average.
The median eNPS score for organizations in this benchmark is 26 and is in the top 14% compared with the overall average.
How does Individual and Family Services Oceania compare?
People in Individual & Family Services Oceania were much more positive than average regarding Social Connection.
On the lower side, people in Individual & Family Services Oceania had much lower favorable scores than average in Action, Collaboration & Communication, and Learning & Development.
People working in Individual & Family Services Oceania are more engaged than Nonprofit Organization Management United Kingdom, Creative & Media Central Europe, Manufacturing Japan, and Computer Software Benelux. People working in Individual & Family Services Oceania are less engaged than Banking North America, Vietnam, Information Technology & Services Southeast Asia, and Financial Services Southeast Asia.
The highest scoring question for Individual & Family Services Oceania had 91% of people agreeing that they know what they need to do to be successful in their role (+4% compared to overall) while they were generally most positive about Management.
People in Individual & Family Services Oceania were generally least favourable about Action, and were most negative towards 'When it is clear that someone is not delivering in their role we do something about it' with 22% of people disagreeing (+4% above average).
How long do people stay?
In the short term, 19% of people in this benchmark are thinking of or actually seeking jobs elsewhere (-1% compared to overall) while on a longer time frame, 8% of people see themselves leaving within two years (-2% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
3%
3 months to 6 months
4%
6 months to less than 1 year
10%
1 to less than 2 years
18%
2 to less than 4 years
27%
4 to less than 6 years
12%
6 to less than 10 years
15%
Greater than 10 years
11%