Hospitality Oceania July 2026
~195k
Questions answered
over 12 months- /
~30
Organizations
These insights represent ~195k questions answered from ~30 organizations, collected between July 2025 and June 2026.
To ensure accuracy and stability of Emerging benchmarks we may use statistical sampling methods. Read more about the methodology.
Data provided by Culture Amp
Most represented industries in this benchmark
Leisure, Travel & Tourism, Airlines/Aviation, Hospitality, Events Services
Reported gender breakdown
Female
50%
Male
49%
Non-Binary
0.06%
Are employees committed to their organizations?
Engaged people are emotionally committed to their organization. These people stay at their organizations longer and are more productive and effective. Successful organizations have more engaged employees.
69% of Hospitality Oceania employees are engaged
This is in the bottom 49% compared with the overall average.
The median eNPS score for organizations in this benchmark is 19 and is in the top 32% compared with the overall average.
How does Hospitality Oceania compare?
People in Hospitality Oceania were much more positive than average regarding Action and Social Connection.
On the lower side, people in Hospitality Oceania had much lower favorable scores than average in Collaboration & Communication, Learning & Development, and Innovation.
People working in Hospitality Oceania are more engaged than Management Consulting United Kingdom, Management Consulting Europe, Information Technology & Services Germany, and Consulting & Staffing United Kingdom. People working in Hospitality Oceania are less engaged than Medical Devices, Financial Services Canada, Legal Services Oceania, and Biotechnology & Medical Devices North America.
The highest scoring question for Hospitality Oceania had 88% of people agreeing that they know what they need to do to be successful in their role (+1% compared to overall) while they were generally most positive about Management.
People in Hospitality Oceania were generally least favourable about Action, and were most negative towards 'I rarely think about looking for a job at another company' with 22% of people disagreeing (+3% above average).
How long do people stay?
In the short term, 22% of people in this benchmark are thinking of or actually seeking jobs elsewhere (+3% compared to overall) while on a longer time frame, 14% of people see themselves leaving within two years (+4% compared to overall).
Understanding Tenure distributions
Tenure describes how long an employee has worked for their company: we know through our research that newly hired employees tend to be more positive than their tenured counterparts. Positivity declines sharply before bottoming out between two to six years, then rises slightly for those that remain.
The tenure composition of a benchmark can influence overall scores.
Tenure distributions
Less than 3 months
4%
3 months to 6 months
4%
6 months to less than 1 year
12%
1 to less than 2 years
16%
2 to less than 4 years
28%
4 to less than 6 years
9%
6 to less than 10 years
11%
Greater than 10 years
16%